Operations | Monitoring | ITSM | DevOps | Cloud

Latest Videos

Deploy ChatOps with Microsoft Teams + Resolve Automation to Modernize Your Service Desk!

Looking for a chat capability for your ITSM tool, and already have Microsoft Teams? Why not use Resolve Automation to power chat ops for Service Desk Transformation. Join Brent Hunter to see how you can quickly integrate common tasks.

Getting Started with Resolve Automation and MS Teams integration

In this short video, Rob Kelsall and Brent Hunter explain how organizations can quickly take advantage of integration between Resolve Actions (automation) and MS Teams to introduce chat ops in their organization to better support end users. This example explores a simple integration , that enables services offerings, and workflows created in Resolve to be exposed via a Resolve virtual agent (application) within the Teams platform.