Operations | Monitoring | ITSM | DevOps | Cloud

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ITSM Premium Solution Package

Exploring the ITSM Premium Package: AI and Proactive Service Management The ITSM Premium Package offers a comprehensive solution for IT Service Management, featuring Ivanti Neurons, Workspace, and Healing. It utilizes advanced AI and machine learning to auto-populate incident summaries and relevant service fields. Bots, managed through the Neurons Bot Manager interface, provide recommendations, interact with users, and perform diagnostics. The package also includes Ivanti's Digital Experience monitoring for proactive issue detection and user experience enhancement.

ITSM Enterprise Solution Package

Exploring the Ivanti IT Service Management Enterprise Solution Package The Ivanti IT Service Management Enterprise Solution Package is a comprehensive suite of business solutions. It includes Security Operations Management, HR Service Management, Governance, Risk, and Compliance, Project and Portfolio Management, and Facilities Management. Each application is built on the same platform as Ivanti's ITSM and ITAM solutions, ensuring seamless integration. The package extends service management best practices across the entire enterprise.

Proactively monitor user journeys with Grafana Cloud Synthetic Monitoring

Grafana Cloud Synthetic Monitoring proactively monitors the performance of your APIs and web applications from the user's perspective. Powered by Grafana k6, Synthetic Monitoring combines GUI-based and as-code monitoring to improve efficiency, collaboration, and application reliability. Watch this demo of how to use Synthetic Monitoring in Grafana Cloud.

Master Class: Optimizing CX through 4 Pillars of Internet Resilience

User expectations are higher than ever, achieving faster Mean Time to Detect (MTTD) and Mean Time to Recover (MTTR) is non-negotiable. In this master class, we explore how the foundational elements of reachability, availability, performance, and reliability form the pillars of Internet Resilience, and how proactive IPM can contribute to early incident detection and resolution. Through real-world examples and practical insights, you'll gain a deeper understanding of how IPM can optimize your digital services and mitigate potential disruptions.

Gain Cloud Network Visibility

As more apps and services are moved to the cloud, network operations teams can lose visibility yet are still responsible for solving issues when they occur. There is no need to suffer from cloud blind spots. Active monitoring across end-to-end network paths can help clear the skies and network operations teams can regain visibility both to and through the cloud, including multi-cloud architectures.