New managed service alerts IT to resolve availability issues across Citrix or VMware Horizon and its supporting delivery infrastructure before end-users are impacted.

Goliath adds SSI to a growing list of managed service partners Philadelphia, PA – July 21, 2020 – Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, announced today a new partnership with SSI, a global IT and cloud managed service provider. Goliath adds SSI to its growing list of managed service partners which includes HCL, Tech Mahindra, MTM, DXC, and many others.

Goliath joins a growing number of forward-thinking businesses that are integrating and validating their products through the new IGEL Ready program Philadelphia, PA and San Francisco, CA – July 15, 2020 – Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, and IGEL, the edge OS leader for cloud workspaces, today announced that Goliath has joined the new IGEL Ready program as a technology partner.

CGH Medical Center is a progressive acute care facility located in Northern Illinois leveraging Citrix to deliver their clinical applications including their EHR system.

Maimonides Medical Center is a non-profit hospital located in Brooklyn, N.Y. When COVID-19 hit, many on their team were instructed to work from home. With an increase in remote workers and pressures around patient care, the IT team needed a solution to more effectively monitor and troubleshoot their Citrix infrastructure that delivers medical staff access to clinical and other applications.

Goliath Offers End-User Experience Monitoring and Troubleshooting Software, with Embedded Intelligence and Automation Philadelphia, PA – June 4, 2020 – Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, announced today a new partnership with Virtual Network Cyber Systems, Inc. (VNC Systems) to anticipate, troubleshoot, and document its customers’ end-user experiences regardless of where workloads, applications, or users are located.

“Maimonides Medical Center is a non-profit hospital located in Brooklyn, N.Y. When COVID-19 hit, many on their team were instructed to work from home. Vitaly Petrovsky, Manager of Enterprise Applications, realized that with an increase in remote workers, he needed a solution that would more effectively monitor and troubleshoot their Citrix infrastructure, which was delivering medical staff access to clinical and other applications.

Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, announced today that it was selected by Empire Office to anticipate, monitor, and document Empire’s end-user experience across their Citrix environment.

Empire Office is the United State’s largest commercial furniture dealer, providing creative and cost-effective workspace solutions. Based in Manhatten, NY, the epicenter of the COVID-19 outbreak, they were mandated to immediate stay at home orders, forcing their entire workforce to work from home. Fortunately, their Senior Vice President and CIO, Michael Pfaeffle, had already enabled the teams to work remotely by investing in Citrix XenApp a few years prior.

Originally published by Theresa Miller, Citrix CTP and VMware vExpert Healthcare workers are finding themselves more overwhelmed than ever with COVID-19, and the Health IT Professionals that support these workers with technologies that must be online and high performing are equally stressed. There is no time for EHR (Epic, Cerner, Allscripts, MEDITECH) or other system failures. All technology vendors must work in concert to deliver a successful end-user experience.