When the pandemic hit and everyone went home to work, Citrix was the hero in many IT organizations. Citrix Workspace enabled IT organizations around the world to support their employees, almost overnight, and provide them with consistent, secure, and reliable access to everything they needed to be fully productive while working remotely. And while it was largely transparent to employees, a lot of work went on behind the scenes to make it happen.

Goliath Performance Monitor is the only comprehensive Citrix monitoring and troubleshooting solution that brings together Citrix monitoring data, end user experience performance metrics and the supporting IT elements that can impact end users experience when using Citrix. Comprehensive Citrix monitoring requires full visibility into everything the user does from the initial logon to working within their Citrix session and the IT infrastructure that supports this activity.

Telehealth use has become a prominent and preferred method of patient care since the COVID-19 outbreak. What happens though when technology becomes a barrier to adequate care? For example, your Electronic Health Record (EHR) Telehealth application is working too slowly or is randomly disconnecting. This not only looks bad to the patient trying to meet with the physician, but it makes it impossible to deliver a quality patient experience.

As IT continues to leverage artificial intelligence (AI) and automation to transform how IT operates and becomes more proactive, leveraging a solution that relies on manual scripts to monitor and troubleshoot Citrix is a giant step backward.

As an engineer, we’ve all been there. In the middle of an escalation, users are frustrated, management is hovering over you looking for updates every 5 minutes, while at the same time you are trying to troubleshoot the issue and figure out what’s going on. It’s a stressful situation to be in, and unfortunately one that we find ourselves in all too often in IT. Everyone just wants it fixed and they want it NOW!

Braintree, MA and Philadelphia, PA – Sept 3, 2020 – IntraSystems, Inc., a Citrix Worldwide Partner of the Year, and Goliath Technologies, a Citrix Ready partner offering end-user experience monitoring and troubleshooting software, announced their new strategic partnership.

The COVID-19 pandemic has disrupted how every business on the planet works. Remote working has become the new normal, and IT needs to adapt quickly to support this somewhat new way of working. I say new way of working, but it isn’t actually new at all in the grand scheme of things. People have been working outside of the office, such as from home or other public places, for many years now.

IPhiladelphia, PA and Los Angeles, CA – August 25, 2020 – Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, and Automai, specialized in application monitoring, today announced their partnership to extend Goliath’s solution to provide visibility into users’ experiences working within applications.

Terralogic is a USA based software and IT services company with expertise in IoT, Cloud, DevOps, Citrix, App development, Cybersecurity and more. They turned to Goliath because their Citrix Architects were spending too much time troubleshooting basic Citrix end-user experience issues around slow logons, applications failing to launch, and overall slow performance. They needed a solution that would enable their Level 1 Service Desk to resolve more issues on their own, avoiding escalations.

IT Pros Troubleshoot and Resolve Citrix and VMware End-User Experience Issues Quickly with Goliath Philadelphia, PA – Aug 5, 2020 – Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, has been named a Top Virtualization Solutions Provider by Cloud Computing Outlook.