Operations | Monitoring | ITSM | DevOps | Cloud

June 2021

Featured Post

6 Ways to Support a Remote DevOps Team

Remote working is here to stay, so it's vital that businesses understand how to get the best out of their staff. For some roles, working remotely is easier than others - DevOps employees, for example, can face challenges if they're not fully supported within the organisation. In a distributed workforce, there's a higher risk of security issues and application problems, so it's crucial that organisations support them to keep the organisation running smoothly. Here are 6 ways to do just that.

Superfast Troubleshooting of Network User Performance Issues

In our first edition of our Work From Anywhere series, we look at the value of troubleshooting end-user hardware and application issues. Exploring the granular detail that the solution provides, we look at how understanding information around the end-users hardware can help reduce mean-time-to-resolution and increasing productivity of service/support desk teams. #TeneoGrp #WorkfromAnywhere

1 Year Later: Key IT Lessons from Remote Working

Even though lockdown in the UK is easing and shops are reopening, there remains a question mark around the timing for the return to the office. As the pandemic continues to impact society, many professionals find themselves continuing to conduct business from their home offices, dining rooms, or bedrooms.

The Rise of Unified Communications And Collaboration Tools In The Covid-19 Era

As we are now well than a year into the COVID-19 pandemic, businesses are continuing to adapt to ever-changing realities. Initially, adapting involved shuttering offices and canceling work-related travel and events. Today, however, COVID-induced changes are a bit more nuanced. In fact, large enterprises with advanced technology and work from home policies may notice little difference when comparing pre-pandemic operations to today’s.

How to Integrate SolarWinds Service Desk with Dameware Remote Everywhere

SolarWinds Service Desk and Dameware Remote Everywhere are our powerful, affordable, and scalable ITSM solutions designed to integrate to help IT pros streamline support from incident to resolution. By combining the power of Service Desk and Dameware Remote Everywhere, IT teams can streamline support, helping improve Mean Time to Resolution (MTTR), minimize employee downtime, and maximize the value IT delivers to the organization.

Quick Demo: A Day in the Life of a Remote Knowledge Worker

Do you make it a habit of connecting to the free Wi-Fi network at the coffee shop, restaurant, hotel, airport or even in-flight on the airplane to save on your cellular data minutes? Watch this short 2-minute video to see what happens if you connect to a wireless network with a malicious cyber threat actor performing Man-in-The-Middle (MiTM) attacks to unsuspecting victims.

Tackling remote workforce security challenges post-pandemic

In the wake of the COVID-19 pandemic, many organizations are adopting or experimenting with new models of long-term remote work. For some, that means keeping their teams fully distributed. For others, it means giving employees more flexibility to work from home or even simply putting plans in place for the future. But this shift to remote work brings new challenges that both large enterprises and smaller organizations must face.

No pants, no problem: Employees Report More Work Yet More Satisfaction in the Everywhere Workplace

“We want to work remotely.” That’s the major takeaway from Ivanti’s just-released survey on the Everywhere Workplace. Nearly 2,000 consumers across the U.S. and U.K. responded. While most of them were abruptly shifted into remote work due to circumstances outside their control – and those circumstances were scary and confusing – there has been a silver lining. They’re happier at home.