Operations | Monitoring | ITSM | DevOps | Cloud

November 2018

Beamer your way to better user engagement, interaction

In today’s times of high-speed information, everyone wants to be up-to-date with the latest news and events. This is where the role of the online tool Beamer comes into play. Beamer is a user-friendly platform, which makes information about news, product launches, events, updates and extra offers easily available to different customers. Among its numerous trusted clients are companies like AppSumo, VidYard, MediaMarkt and many more.

If you want an open company culture, start this one habit

In the ‘90s, we used to think of blogs as online diaries, filled with oversharing and bad graphic animations. But since then, they’ve grown into a full-blown industry. Influencers are now able to make whole careers out of successful blogs and it’s difficult to find a company that’s not using a blog as part of its marketing strategy.

Server vs. Data Center - What's right for you?

Many teams choose Atlassian Server products because they want or need control over their data and infrastructure. But did you know that Atlassian offers another option for you to deploy on your own infrastructure? This alternative is called Atlassian Data Center, our self-managed enterprise offering, which provides the same functionality you know and love in our Server products, but has additional capabilities to better serve enterprise organizations.

BigBlueButton integration brings powerful web conferencing tools to Mattermost

BigBlueButton is an open source web conferencing system. The product enables real-time sharing of audio, video, slides and screens, with collaborative capabilities such as shared whiteboard, polling and breakout rooms. Blindside Networks, the company behind the BigBlueButton project, has created a plugin that brings all of these collaborative capabilities within Mattermost.

Five Customer Service Tools to Boost Your Business

It’s a well-known and often repeated business motto that it is cheaper to retain customers than it is to attract new ones. In order to save on marketing, networking, and the cost of potentially losing disgruntled customers, your customer service needs to be on point. You should already have a strong team in place whose focus is on service, but consumers are starting to expect more from the companies they support.

(2018) Scrum roles explained - The Agile Coach - Ep. 3

This video introduces the people involved in the various Scrum ceremonies: Product Owners, Scrum Masters and Development Teams. Hosted by Jira Software Group Product Manager, Megan Cook, meet the people who will keep your project moving in the right direction in third video of the Agile Coach series.

(2018) Scrum artifacts - The Agile Coach - Ep. 4

This video introduces artifacts, which are the tools you make in the Scrum process and include the product backlog, the sprint backlog, and the increment with your definition of “done.” Our host, Jira Software Group Product Manager, Megan Cook covers these core artifacts and shares how the Jira team uses Artifacts themselves.

4 ways to build strong, diverse teams in the tech industry

I’ve been on a lot of teams in my journey from a software engineer to head of product for Confluence Cloud. All of the best ones have had one thing in common: they were comprised of people from different walks of life who could view the world from different perspectives. So naturally when I started hiring my own teams, I knew promoting diversity at the workplace would be a priority for me.

Could knowledge sharing transform your company culture?

When you take a step back and think about society’s big technological breakthroughs — the printing press, the television, the Internet — they were revolutionary because they completely disrupted the way that the world shares knowledge. If you haven’t heard of it, knowledge sharing is pretty much exactly what it sounds like: it’s the exchange of information between different people, teams, organizations, or communities.