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Using Real-Time Operations to Save Lives

Oct 29, 2018 By PagerDuty In PagerDuty

Voices wield power. Staying silent is not an option. We must speak up and honor those who do. October is National Domestic Violence Awareness Month, when communities come together to support victims and survivors of domestic abuse across the world. Earlier this month, SisterDuty, one of PagerDuty’s Employee Resource Groups (ERG), led a campaign to build toiletry kits and raise funds to benefit Casa de las Madres, which offers shelter and support to those at risk of abuse.

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Monitoring that Monitors the Monitors of the Monitors

Oct 12, 2018 By PagerDuty In PagerDuty
One way to break the cycle of alert fatigue is by improving the quality of the signals you monitor. That can mean greater resolution at which monitoring data is ingested and processed, smarter statistical methods for aggregating and correlating data across multiple services, or routing alerts through an escalation and incident management system.
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This IS NOT Fine: Putting Out (Code) Fires

Oct 12, 2018 By PagerDuty In PagerDuty
So the dumpster is on fire. Again. The site’s down. Your boss’s face is an ever-deepening purple. And you begin debating whether you should join the #incident channel or call an ambulance to deal with his impending stroke. Firefighters have clear procedures and a strong hierarchy. The first truck at a scene immediately begins assessing the situation.
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Reducing Noise with Event Intelligence

Oct 12, 2018 By PagerDuty In PagerDuty
Learn how Event Intelligence, the next-gen approach to Event Management and AIOps, helps teams to cut through the noise and operate at scale. This introductory session will walk through key best practices and requirements such as reducing noise via adaptive machine learning, accelerating triage via integrating machine data with human response, and much more.
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Introducing Jira Ops: Respond Faster with Atlassian + PagerDuty

Oct 12, 2018 By PagerDuty In PagerDuty
Atlassian’s mission is to unleash the potential of every team. Atlassian’s newest product, Jira Ops, is built on top of Jira with a direct connection to PagerDuty to ensure teams can be successful and respond quickly when things break. This session will cover how PagerDuty and JiraOps work together to help teams respond to incidents, quickly and in real-time.
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Another Journey of Chaos Engineering

Oct 11, 2018 By PagerDuty In PagerDuty
Chaos engineering is here to stay. There's a thriving community, numerous open source projects, a few books, even a startup. Companies are hiring chaos engineers and creating entire teams focused on chaos engineering. This talk is about strategies for launching a chaos engineering movement at your company, as well as the challenges and results you can expect.
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Accelerating Incident Response

Oct 11, 2018 By PagerDuty In PagerDuty
Incidents are never fun, but a bad incident response process makes them even less so. How do technical teams mobilize the right people and provide the right context and tooling to rapidly take action and drive incident resolution? With the clock ticking and up to millions of dollars lost per minute of downtime, there’s no time to waste in assembling the right experts.
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