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Incident Management

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

PagerDuty Accelerates Enterprise Reach and Customer Growth While Surpassing Industry Milestones

SAN FRANCISCO – April 17, 2018 – PagerDuty, the global leader in Digital Operations Management, today announced its continued momentum into enterprise and the business growth achieved over the last several quarters. The company has amassed an ever-expanding portfolio of more than 10,000 customers, including half of the Fortune 100.

Uniting technical and non-technical teams for better incident response

It takes a village to respond to and resolve incidents. But the teams involved in incident response often work in silos: SREs and devs are heads down fixing the problem, support is flooded with emails/tickets, and marketing/PR may be putting out fires on Twitter. Even if there’s some communication happening over chat or across desks, there’s typically room for improvement with getting these teams to work together when it matters most.