MTTR Demystified: Mean Time to Recovery, Repair, or Respond?
You might have heard of MTTR or MTBF. They are all important factors that make up incident management. Incident management refers to all the managerial processes behind bringing a site back to its uptime when it suddenly encounters any unplanned fault. And that is precisely why managing them is important. We must keep our site up-to-date so that downtimes are reduced, and customers can access any information with the least wait time.