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By Chitra Bisht
Incident responders often find themselves under pressure to resolve issues quickly and efficiently. Once the alert comes in and the incident resolution starts, the actions taken in the next few minutes can make all the difference. Essential actions involve collaborating with team members and invoking specialized scripts for common issues like disk space shortages or server restarts.
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By Sanjog Sandhu
Reaching the top 10 tools in the Incident Management category marks an important milestone for Squadcast. This accomplishment underscores our commitment to actively incorporate customer feedback into our product development process and vision. From the outset, our objective has been to design a platform that streamlines Incident Response workflows by integrating On-Call Management, Incident Response, SRE, AIOps, and Automation into one cohesive system.
Sponsored Post
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By Squadcast
In today's rapidly evolving technological landscape, incident management has become a critical discipline for enterprises to ensure uninterrupted operations and an optimal customer experience. Effective incident management involves a systematic approach to promptly detecting, responding to, and resolving incidents.
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By Chitra Bisht
SRE and DevOps teams are the backbone of system uptime and reliability. But managing On-Call schedules, alerts, and communication during incidents can quickly turn resolution efforts into burnout. This blog explores the top On-Call management tools in 2024, designed to streamline Incident Response and keep your team ready for action.
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By Vishal Padghan
In today's digitally-driven landscape, businesses rely heavily on their IT infrastructure to maintain operations smoothly. However, with this reliance comes the inevitability of encountering disruptions such as server outages, security breaches, or software malfunctions. Left unchecked, these incidents can have detrimental effects on productivity and revenue. This is where a well-designed Incident Management plan becomes indispensable.
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By Vishal Padghan
In the contemporary landscape of fast paced IT and Digital services, where every click, tap, or swipe represents a potential interaction with a customer, the importance of optimizing the customer experience cannot be overstated. Service Level Objectives (SLOs) stand at the intersection of engineering excellence and customer satisfaction, serving as the guiding principles that drive the delivery of exceptional digital experiences.
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By Vishal Padghan
At Squadcast, we're continually striving to empower our users with the tools they need to handle incidents swiftly and effectively. Today, we're thrilled to announce the launch of our latest feature: Additional Responders. This feature marks a significant step forward in enhancing collaboration and coordination during incident response.
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By Vishal Padghan
The term ROI (Return on Investment) often gets thrown around without a thorough understanding of its implications. Many see it merely as a financial metric, but in reality, ROI encompasses much more than monetary gains. In this comprehensive exploration, we delve into the true essence of ROI, its multifaceted nature, and how it impacts every aspect of your business strategy.
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By Chitra Bisht
‘Manual deployment is (should be) a sin.’ Well, calling manual deployment a sin may sound strong, but consider this: building the ultimate development pipeline demands a focus on automation. Although the selection of a deployment method depends on the specific needs and requirements of a project or environment, can you really deny the power of automated deployment? There's a better way.
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By Chitra Bisht
Dealing with a flood of incidents, each with varying degrees of urgency, can be a daily struggle for Incident Response teams. Suppose a low-priority alert pings while you're tackling a critical incident. This pulls your focus away from the urgent issue. This constant alert bombardment can: How do engineers ensure that high-severity issues take precedence? Don't they want to avoid being bothered or bombarded with notifications while addressing critical matters? They sure do.
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By Squadcast
Discover the transformative journey of Charter, a leader in global IT services, towards achieving unmatched operational reliability through the strategic use of Squadcast in this insightful webinar recording. Chris Ardagh from Charter shares valuable insights and experiences, highlighting how advanced incident management practices with Squadcast have allowed the organization to redefine benchmarks in reliability engineering.
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By Squadcast
Revisit our insightful webinar to explore how Squadcast’s latest bidirectional integration with ServiceNow can make the best of your ServiceNow implementation. Discover this powerful bidirectional integration's key features and benefits, designed to streamline incident resolution and enhance collaboration within your DevOps and IT teams. Learn, share, and grow with us as we journey towards a more reliable and efficient digital world..
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By Squadcast
Tired of managing a web of webhooks for your various services? Squadcast's Global Event Rulesets offers a centralized solution. Define alert routing rules from a single configuration point and apply them across all services, reducing complexity, boosting your efficiency, and simplifying your Incident Management process. This explainer video dives into GER, your secret weapon for.
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By Squadcast
Squadcast's Incident Management platform helps you learn from the past to resolve future incidents faster. In this video, we'll show you how to use Squadcast's Past Incidents feature to: 🔑Gain historical context for new incidents🔑See how similar incidents were resolved in the past🔑Identify patterns and trends in past incident activity By leveraging past incidents, you can improve your incident response times and reduce the impact of incidents on your business.
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By Squadcast
Reliability Automation Platform from Squadcast! Squadcast helps global teams streamline Incident Management with a unified platform for on-call and incident response. We help teams at over 500 businesses around the world to automate tasks, get notified of critical events, and work together to resolve incidents and minimize impact to business. Key Features of Our Reliability Automation Platform.
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By Squadcast
This video introduces you to Squadcast Workflows, a new feature that lets you effortlessly automate repetitive tasks during an incident, allowing your team to focus on Incident Resolution.
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By Squadcast
With video will give you a walkthrough of Squadcast's new feature 'Global Event Rulesets' that helps you simplify alert Routing and boost efficiency Global Event Rulesets enable you to manage alert routing across services and automate actions based on predefined global event rulesets.
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By Squadcast
In the modern context of distributed teams & complex digital infrastructure, major incidents having a negative impact spanning multiple teams and services can cause a barrage of alerts. While a meticulously designed incident response strategy can aid in restoring order, it's essential to underscore the significance of providing responders with effective tools that offer contextual understanding and facilitate the identification of actionable alerts.
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Squadcast is an Intelligent Incident management, monitoring & Alerting platform that improves your reliability by helping SRE and DevOps teams to adopt IT Incident Management best practices like intelligent alert routing, on-call rotations, collaboration, response automation, root cause analysis, blameless postmortems, etc.
Squadcast is a simplified SRE software for Dev & Ops teams adopting Reliability Engineering best practices to maximize uptime, accelerate engineering innovation and increase customer happiness. It integrates with a lot of powerful monitoring tools and generates incidents and alerts the right people as defined by the escalation policies.
Product Features:
- Incident Dashboard: Centralized Incident dashboard to view all incidents
- Escalation policies: Escalation policies to make sure alerts are not missed and taken care of within SLA
- Reliable Unlimited Global Notifications: Receive realtime notifications across various platforms such as push, email, SMS, Voice, Slack, hangouts, JIRA etc
- Analytics: Powerful Analytics to track and review the performance of your teams and cloud services
- Powerful Integrations: Lot of powerful integration which help you stay on top with multiple integrations added each passing week
- Mobile apps: Native mobile apps for Android & iOS to take actions on the go.
- On-Call Schedules: Recurring on-call schedules to plan ahead
- Recurring Scheduled Maintenance: Repeatable scheduled maintenance which requires no periodical intervention
- Unlimited Free Stakeholders: Keep the relevant stakeholders updated with no additional cost
- Smart Squads Team management made easy with dynamically generated squads based on code commit history
- Incident Timeline: Incident timeline records the timeline of the incident and will be very helpful while doing Root Cause Analysis
- Incident War room: War rooms for each incident to collaborate in real time.
- Cloud & On-Premise Both Cloud & On-Premise versions to support SMB & Enterprise customers
Faster Incident Resolution with Simplified SRE software for Dev & Ops teams.