When the Gartner Magic Quadrant Report came out in 2022, we did the professional equivalent of a spit take, then cheered wildly. NOT ONLY did they include observability for the first time ever in their newly revamped 2022 Magic Quadrant for APM & Observability, but they also put us in the Leader Quadrant—our debut appearance!

We are thrilled to announce that, for the third consecutive year, Datadog has been named a Leader in the 2023 Gartner® Magic Quadrant™ for APM and Observability. We believe that this placement reflects Datadog’s continued commitment to understanding our customers’ most complex challenges and building products and services that give them the visibility they need into their applications.

As the world continues to shift toward a remote-first or hybrid work model that relies heavily on cloud applications and SaaS, new business challenges have emerged for the IT industry. One of these challenges we’ve been tracking here at Auvik is the lack of management for SaaS applications and the risks this kind of shadow IT can bring to a business. That’s why we think the 2022 Gartner Market Guide for SaaS Management Platforms (December 2022) is so critical.

In technical support, ensuring customer satisfaction and quickly resolving issues are of utmost importance. At Honeycomb, we embrace a comprehensive approach by using our own platform—not only for engineering purposes, but to also empower our support team. By utilizing Honeycomb, our support engineers can monitor, troubleshoot, and investigate customer issues with great efficiency.

I’m excited to announce that ServiceNow has been named a Leader in The Forrester Wave™: Low-Code Development Platforms for Professional Developers, Q2 2023. We believe this validates our leadership in low-code innovation. According to the report, “ServiceNow continues to build on its IT credibility with focused, useful low-code innovations to address the technical and governance challenges of scaled, decentralized development and widespread automation.

Spot by NetApp is once again a leader and outperformer in FinOps, according to tech industry analyst firm GigaOm.

I’m excited to announce The Forrester Wave™: Process-Centric AI For IT Operations (AIOps), Q2 2023 named ServiceNow as a Leader among the top vendors in the crowded AIOps market.1 Our journey to this position underscores our leadership in predictive AIOps. We’ve continuously harnessed the immense potential of AI to enhance operational efficiencies, drive productivity, and revolutionize user experiences.

As you probably already know, Blackfire and Platform.sh joined forces back in June 2021. And since then our collective teams have been working together to provide a seamless integration for a complete Git workflow and Observability solution. Blackfire was already part of the Platform.sh product experience for Enterprise and Elite users for quite some time now thanks to the Platform.sh Observability suite.

Attention, all tech enthusiasts! We are thrilled to announce that ManageEngine has once again been positioned as an Overall Leader for UEM in the KuppingerCole Leadership Compass. This marks the second consecutive time we have achieved this recognition. We have been acknowledged as leaders in all three leadership categories: Product Leadership, Innovative Leadership, and Market Leadership.

I’m thrilled to announce that the G2 global community of software users has ranked the ServiceNow IT Service Management (ITSM) tool the Leader in six areas: We believe this distinction validates ServiceNow’s leadership in IT Service Management, which was also named a nine-time Leader in the Gartner® Magic Quadrant™ for IT Service Management Platforms. Out of more than 360 individual G2 reviews, IT Service Management earned 4.4 out of 5 stars.