Operations | Monitoring | ITSM | DevOps | Cloud

November 2023

The role of observability in incident response

Observability has brought a new approach to IT infrastructure management, easing the workload on IT admins across the world and bringing more accuracy and efficiency. One of the clear beneficiaries of this evolution in IT infrastructure management is incident response. Incident response is the systematic process of identifying, analyzing, and mitigating security threats, breaches, or operational issues to minimize their impact on the continuity of business operations.

ManageEngine named a Strong Performer in The Forrester Wave: Unified Endpoint Management, Q4 2023

Drumroll, please! The eagerly anticipated report, The Forrester Wave™: Unified Endpoint Management, Q4 2023, is out, and we are thrilled to announce that we have been recognized as a Strong Performer. We believe this recognition is a significant milestone in our journey towards innovation and excellence, solidifying our position as a key player in the UEM market.

Top tips: Four compelling use cases for AI in FinTech

Top tips is a weekly column where we highlight what’s trending in the tech world today and list out ways to explore these trends. This week, we’re examining four use cases for AI in the ever-growing FinTech sector. The FinTech sector has transformed the discussion around the financial services industry from top to bottom.

Make the leap to Exchange Online with seamless migration

As businesses make their transition to the cloud, administrators find themselves with the task of migrating their on-premises Exchange environments to Exchange Online. This migration journey includes multiple challenges, like preserving data integrity, addressing security concerns, ensuring minimal downtime, and delivering seamless user experiences.

Five worthy reads: The future of tech is clean

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. In this edition, we are exploring the emerging market for climate technology, exploring their significance, and addressing why a successful path forward lies in embracing clean, green, and planet-friendly solutions for both startups and established companies. Let’s dive right in.

Reach new heights in business excellence with full-stack observability

Organizations are constantly looking to grow and expand, which requires establishing strong foundations, especially for the IT infrastructure. The challenge in achieving this is to consistently push the limits of the IT infrastructure to deliver more business excellence. To ensure success, management operations should be fine-tuned, and this often requires improving tool sets, skillsets, and personnel.

Analytics Plus webinar: Catch critical signs of vulnerable security protocols

Security is all about addressing every potential vulnerability and creating formidable barriers to deter malicious actors from breaching your sensitive data. Given the multitude of vulnerabilities that need attention, security professionals often find themselves inundated with tasks. It's not just a matter of strengthening your infrastructure; it's about ensuring that every potential entry point is securely sealed to thwart malicious actors' attempts to compromise your infrastructure.

Analytics Plus webinar: How to make the help desk your first line of cyberdefense

When it comes to detecting a cyberattack, machine data such as logs, metrics, and telemetry is all-important. Sifting through mountains of machine data and recognizing threats is one way to secure your organization. But prevention is better than cure, and sticking to the basics and following best practices is the best way to keep threats at bay. Since the help desk holds a record of everything that happens in your IT, connecting help desk operations and events with common gateways helps prevent loopholes from being exploited.

Data-driven insights with AIOps: Making informed IT decisions

Information technology (IT) departments are always juggling multiple tasks in the fast-paced world of modern business, from maintaining the network infrastructure to guaranteeing data security and enhancing system performance. Even the most seasoned IT professionals can get overwhelmed by the sheer volume of data created and the rising complexity of IT systems. Artificial intelligence for IT operations (AIOps) can revolutionize the way businesses manage their IT environments in this situation.

S2E4: Strengthening the ITSM ecosystem with ServiceDesk Plus integrations - Masterclass 2023

In this episode, we will learn to leverage the various IT management solutions from ManageEngine through contextual integrations with ServiceDesk Plus. Learn how you can integrate and utilize various ManageEngine solutions including ADManager Plus, Analytics Plus, Endpoint Central, OpManager, and PAM360. Our product experts will demonstrate how these integrations can help you strengthen your IT service management practices.

S2E4: Strengthening the ITSM ecosystem with ServiceDesk Plus Cloud integrations - Masterclass 2023

In this episode, we will learn to leverage the various IT management solutions from ManageEngine through contextual integrations with ServiceDesk Plus Cloud. Learn how you can integrate and utilize various ManageEngine solutions including ADManager Plus, Analytics Plus, Endpoint Central, OpManager, and PAM360. Our product experts will demonstrate how these integrations can help you strengthen your IT service management practices.

Unveiling Endpoint Central MSP Cloud: Your complete SaaS client endpoint management solution

We’re thrilled to announce the release of Endpoint Central MSP Cloud, a game-changing solution for MSPs like you. In today’s tech-driven world, managing and securing client endpoints is a critical aspect of the SLAs between MSPs and their clients. That’s why we’re excited to introduce the cloud version of Endpoint Central MSP. With the cloud version of Endpoint Central MSP, you’ll experience a new level of endpoint management efficiency.

The pivotal role of network automation software in your network environment

Today, automation has shifted from being a luxury to an absolute necessity, especially within the realm of networks. This shift is driven by the rapid evolution of network technologies, compliance standards, and evolving business needs, placing an increasingly daunting burden on network administrators to manage these tasks manually.

Streamlining configuration management: Unleashing the power of OpManager's module

Ensuring uninterrupted network availability is paramount for any organization relying on multiple network devices for their day-to-day operations. Two crucial metrics that govern network availability are performance and fault management. By implementing ManageEngine OpManager as your fault and performance monitoring tool, you gain invaluable insights into device health, CPU performance, and more.

The future with large language models (LLMs) feat. Ramprakash Ramamoorthy

Expanding on our previous topic of large language models in enterprise IT, Ramprakash Ramamoorthy, Director of AI research at ManageEngine and Zoho Corporation, takes it one step further as we dive deeper into the various functions of a business, and the normalization of LLM integration in those operations.

Top tips: 3 surprising ways generative AI can boost your data analysis

Top tips is a weekly column where we highlight what’s trending in the tech world and list ways to explore these trends. When you think about generative AI, what instinctively comes to your mind is content and image generation. But, in this week’s Top tips column, let’s look at a less-explored facet of generative AI: data analytics. There are a lot of conversations about data and its benefits.

Experience seamless Meraki network monitoring with OpManager

According to a study by Zippia, 70% of the organizations already have a digital transformation policy in place or are currently working on one. This implies the growing significance of modernization in IT. With new-age techniques such as SD-WAN, organizations can deliver an enhanced end-user experience, ensure reliable QoS, enhance their network security, optimize their network performance, and reduce their overhead costs.