I attended the inaugural AIOps Exchange event last week in San Francisco. It was a great start for an organization dedicated to shaping the future of the use of artificial intelligence in IT operations. Here is how they describe themselves in an excerpt from the AIOps Exchange website...

Last week, we announced new AIOps capabilities we’ve added to our intelligent application and service monitoring platform. In this blog, I’m discussing the rationale and providing some deeper context on the tangible benefits organizations can realize from this.

This blog covers the industry press for OpsRamp’s State of AIOps Report. We’ll be reviewing the findings from this report in our upcoming webinar, The State of AIOps For Incident Management and Beyond on Wednesday, May 15th.

At LogicMonitor, we talk to customers and prospects constantly. This enables us to observe trends in requests for new features and functionality. There are two major topics that prospects and customers have been raising recently.

The state of IT Operations today is loud, noisy and fragmented. This means that your service desk teams, that may be using ServiceNow, JIRA or other tools, are suffering. Sounds all too familiar, right? We know that the noise and chaos exist, and we know that they cause major headaches for service desk teams. The real question is, can we control it with AIOps? To put it simply, yes, the RIGHT AIOps tools can help.

As OpsRamp continues the steady drumbeat of how AIOps can transform IT operations management, the industry continues to validate our positioning with recognition, press, and more. Three recent analyst reports highlighted OpsRamp’s modern digital and IT operations management platform for dynamic performance insights and maximum visibility. The company’s inclusion in these reports validates the growing need for a unified digital operations command center.

It’s not just our customers who choose our technology time and again. BigaPanda is also recognised by the industry as an innovator whose cutting edge solutions provide Enterprise IT with both value and innovation. We’ve been named one of the 10 finalists for The MIT Sloan CIO Leadership Award in the MIT Sloan CIO Symposium Innovation Showcase, and one of the 30 Best Companies of 2019 by CIO Bulletin.