The volume and ambiguity of log files makes them impossible for humans to process. The promise of logs is revealed when AIOps is applied to analyze their deep structure.

The hype has gone off the charts for AI and machine learning tools' potential in IT organizations. It’s time to temper expectations and move towards a sensible adoption path. Artificial intelligence is not fairy dust sprinkled on a data center, despite the enthusiastic proclamations of many IT operations vendors today. A couple of years ago, AI was the bride atop the wedding cake. It was perfect, with promises to render obsolete errors and out-of-control performance issues.

The world of IT is changing and altering the face of the workforce. New technologies, like AI, cloud and IoT, have morphed IT infrastructure into an extremely complex beast and, in doing so, have impacted the work of those who manage it. Meanwhile the European Commission estimates there will be a shortage of 756,000 skilled IT workers by next year.