Operations | Monitoring | ITSM | DevOps | Cloud

StatusGator

10 Top Help Desk and IT Asset Management Software for K-12

In 2023, K-12 schools are becoming more dependent on technology than ever before to enhance students’ learning experiences. The use of devices in teaching has seen a significant rise. For example, 42% of teachers used technology daily in 2016, but in 2019 this number rose to 67%. Given this surge in tech usage, IT administrators in K-12 schools face the challenge of managing these assets and providing support.

Most Popular Status Page Providers Used by Top SaaS Vendors

For SaaS companies and cloud vendors, a status page isn’t just a tool — it’s a testament to their commitment to users. But with numerous status page providers in the market, which ones are the top SaaS companies gravitating towards? It comes as no surprise that the most popular status page provider in 2023 is Statuspage.io offered by Atlassian. We expected it at StatusGator when we began our analysis. However, our curiosity didn’t stop there.

Best One To One Plus Alternatives for K-12 in 2023

One to One Plus is a cloud-based, all-in-one software solution, tailored specifically to K-12 institutions. They provide a comprehensive suite of integrated IT asset management (ITAM), help desk software, and inventory management. As they describe on their website, they are “designed for K-12, built by K-12,” and appear to have been started by tech directors working in K12.

Post-Mortem: Microsoft Teams Monitoring Issue September 2023

At StatusGator, we understand the critical importance of providing reliable monitoring services to our valued customers. We sincerely apologize for the inconvenience caused by the recent issue affecting the monitoring of Microsoft Teams, which occurred from September 27, 2023, at 04:56 UTC to September 28, 2023, at 11:11 UTC. We deeply appreciate your patience and understanding as we addressed this incident and share our findings and actions taken to prevent future occurrences.

New Feature: Enhance Security with Status Page SSO

We’ve heard your feedback and it’s here: Status page SSO is now available on our Enterprise plan. Status Page Single Sign-On (SSO) empowers StatusGator customers to safeguard their status pages through a seamless Single Sign-On experience. You can now restrict access to your status page to only your team, employees, or users who have SSO access through your organization’s identity provider.

25 Best Status Page Examples Showcasing Top Communication Practices

Status pages are a transparent and effective way to inform users of any downtime or incidents disrupting the company’s service. Without a status page, users are left in the dark, and support tickets pile up, affecting your relationship with them and their trust. That’s why having a status page is essential for a business in 2023.

Is Northern Virginia Really the Least Reliable AWS Region And Why?

AWS users usually assume that Northern Virginia, also referred to as US East (N. Virginia) and us-east-1, is the least reliable in terms of uptime. We analyzed AWS outage history in 2022 across regions to see if N. Virginia, indeed, had the most downtime. Then we reviewed and proved some of the theories as to why N. Virginia has the most outages.

The Most Reliable Educational Platform (LMS) for Schools and K-12 in 2023

To understand the reliability of the popular learning management systems (LMS), we analyzed incident and outage reports from the official status pages for Seesaw, Blackboard, Canvas by Instructure, PowerSchool, Nearpod, and Google Classroom over a one-year period.