Our December update includes a new role model for users in a SIGNL4 team, great new app features and integration with Azure Sentinel. Two default user roles are now available in each SIGNL4 team: Administrator and User. This allows for restricting standard user rights versus administrative access. For existing teams, all users are migrated to administrators, i.e. you should check this role assignment and downgrade some team members to users yourself if necessary.

Have you ever wanted to get important alerts from Azure Monitor notified on your smartphone and have all the important details of the problem at your fingertips? Have you ever missed the option to easily change the status of alerts from Azure Monitor in the Azure smartphone app? Ever missed a push notification because there was no persistent and advanced alerting? Then this article is for you.

This article describes how SIGNL4 can be generally authorized as an enterprise app for Azure AD users (Marketplace Link). This is important if you want to implement the use of SIGNL4 in your company with existing user accounts from the Azure AD.

The October update of the mobile app includes the improvements described below and the user experience includes a new feature. The user interface of the app has been improved so that you can now decide for yourself if you want to see all Signls on the dashboard differentiated by categories. Using the “More” button on the dashboard’s Signl widget, you can now open a context menu and show or hide the display of the categories.

Our September update improves the assignment of categories to Signl alerts, hence the enrichment and routing of alerts to the right people. Until now, a ‘Services & Systems’ category was assigned to a Signl alert, if at least one of the entered keywords was found in the event content or text delivered to SIGNL4 by email or webhook. This basically represents a logical ‘OR’ operator for this keywords search.

Our August update makes SIGNL4 fit for the new “Payment Services Directive 2”. In addition, we have added extended the mobile alert dashboard and added new metrics. The enhanced dashboard of the SIGNL4 mobile app now shows alert counters per ‘services & systems’ category. Here come the details….

July 2019 Update introduces the option to opt-out for certain categories as well as some enhancements in the Web portal. You can now opt-in/out of certain categories under Settings -> Services & Systems. This works on a per-user basis and is useful when you do not want to receive certain alerts but your team members still need to get them. Another scenario is to listen in, meaning you see what is going on but all notifications can be muted.

The May 2019 Update introduces web sign-up and some great, long-awaited mobile app enhancements! We have added the capability to confirm and resolve multiple alert signls at once. Simply tap the new 3-dot-button on the top right and select “Confirm all” / “Resolve all”. Please keep in mind that these are asynchronous operations which may take some time to complete.

IT downtime can effect businesses of all sizes. From online retailers and event promoters to cloud-based service providers and 24/7 security teams, all modern businesses are at risk of facing both monetary and organizational costs that can stack up in a matter of minutes. Users (internal and external) may not be able to access websites and files, digital transactions may be delayed, data may be lost, and sensitive information may be compromised, which can make for a very bad day at the office.

Part of any managers role is to make sure their team is taking accountability. Managers are not the front lines resolvers that handle issues, that is what they have a team for. However, managers do need to be aware of incidents that are occurring as well as making sure their team is taking ownership and resolving those issues. SIGNL4 takes the managerial work out of being a manager by providing alert ownership transparency.