Coffee break: monitoring your Office 365 services
As you well know, many organisations are now moving to Office 365 in either a hybrid environment (Exchange on premise with Office 365 integration) or full cloud capacity. Yet, Microsoft still remains unable to provide much detail on how issues or outages impact your resources specifically – it's just not enough to know that globally "Some users or tenants may be affected". Your business needs to know if users are suffering and what proportion are impacted.