eG Innovations

Iselin, NJ, USA
Mar 27, 2020   |  By John Worthington
With all the buzz surrounding user experience these days, I thought it might be worthwhile to start “at 50,000 feet” and dissect user experience into its component parts and see what all the fuss is about. User experience (UX) is somewhat different than customer experience (CX). Customer experience has been defined as the quality of all a consumer’s encounters with a company’s products, services, and brand. Today, user experience typically refers to the digital user experience.
Mar 20, 2020   |  By Natalie Tomko
Things are about to get real in so many ways. Companies are telling employees to work from home, which sounds great in theory — less contact, less chance for the COVID-19 virus to spread. But what about the strain it’s going to place on your IT infrastructure? Your employees will be connecting over a remote virtual infrastructure (Citrix, VMware, AWS, etc) and accessing a variety of in-house web applications (Java, .NET etc.) and SaaS services (Office 365).
Mar 15, 2020   |  By Jean Tunis
So your organization has decided to move to the cloud. Smart move! Many companies today are either making the move to the cloud or have already made it. According to RightScale’s 2019 State of the Cloud Survey, 94% of IT professionals say their companies use the cloud. Over 90% is public cloud. Gartner predicts that public cloud revenue will increase by 17% in 2020. The biggest percentage increase is expected with IaaS. So, you’re clearly not alone.
Mar 4, 2020   |  By Keren Emil
Over 100 million users across 400,000 organizations use Citrix virtual apps and desktops technologies for accessing different types of business applications. There are many software products for monitoring the availability, performance, and usage of Citrix technologies. Of these, Microsoft SCOM is the most popular.
Feb 17, 2020   |  By George Spiers
Now how many of you have better monitoring as part of your New Year’s resolution? You want to implement better monitoring into your Citrix environments, right?You want your end-users to experience less technical faults by having a system in place that allows you and the team to be more proactive. OK, probably not what you have been thinking as the clock struck midnight, but it should be part of your professional goals for 2020.
Oct 17, 2018   |  By eG Innovations
Read this white paper by George Spiers, Citrix CTP and EUC Architect, where you will understand the changes in Virtual Apps and Desktops 7.x in detail and what types of monitoring best practices to adopt for ensuring top performance of your virtualized environment and outstanding user experience.
Sep 24, 2018   |  By eG Innovations
One of the toughest problems facing enterprise IT teams today is troubleshooting slow applications. When a user complains of slowness in application access, all hell breaks loose and the blame game begins: app owners, developers and IT ops teams enter into endless war room sessions to figure out what went wrong and where. Have you also been in this situation before?
Sep 1, 2018   |  By eG Innovations
With hundreds of monitoring products being promoted today, navigating the features of different products can be a significant challenge. It’s important to ‘read between the lines’ when looking at marketing literature associated with monitoring tools.
Sep 1, 2018   |  By eG Innovations
Citrix environments incorporate numerous components as well as diverse back-end application elements and user-specific items – all complex variables that can affect the user experience.
Aug 1, 2018   |  By eG Innovations
Business transaction monitoring, a critical aspect of application performance monitoring (APM), is the approach commonly used to identify and diagnose server-side processing slowness in web applications. While it has many benefits, business transaction monitoring has its limits. It stops with identifying of the server-side tier that is causing application slowness and highlights application code-level and database query-level issues.
Jan 14, 2020   |  By eG Innovations
eG Innovations application performance monitoring solutions simplify and accelerate discovery, diagnosis and resolution of application performance problems in virtual, physical and cloud environments.
Nov 8, 2019   |  By eG Innovations
It’s no secret that Citrix Cloud adoption is growing. As more organizations embark on their Citrix Cloud journey, it’s important to consider a well-thought-out performance strategy. Given the hybrid nature of Citrix Cloud deployments, it is challenging to detect performance bottlenecks. Relying on built-in Citrix tools is not sufficient to troubleshoot performance issues.
Oct 18, 2019   |  By eG Innovations
This video describes how to create and schedule a booklet of multiple reports. (This video is valid for both versions 6.3 and 7).
Oct 18, 2019   |  By eG Innovations
This tutorial walks through the three steps required to create Group Thresholds in the eG solution.
Oct 16, 2019   |  By eG Innovations
Learn how to create a zone in the eG solution and give it a location on a map for monitoring. Use Zones to group your components for easy viewing and associating with a monitor user.