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SCOM

The latest News and Information on Service Center Operations Manager and related technologies.

Reset Dependency Monitors

Resetting the monitor that triggered an alert is the best option in SCOM as it will allow the monitor to alert again, if needed. Working programmatically this is easy for alerts that are generated from a Unit Monitor. A Dependency Monitor can be more challenging, which is what we’ll address here. To properly reset your Dependency Monitor you will need to find the underlying Unit Monitor(s) and reset them.

Identification and Reconciliation

90 seconds with ServiceNow’s Identification and Reconciliation engine, a key tool to your complete CMDB. Configuration data is spread enterprise-wide, spanning multiple systems and sources, each with its strengths and weaknesses. To create a centralized database that can be used confidently by all teams this cornucopia of data needs to be pruned, consolidated, and maintained.