Sep 24, 2019 | By Bruce Cullen
Self Maintenance MP? isnt that Tao Yang’s management pack? you are along the right lines.. As Tao moves onto Azure he has handed the Self Maintenance MP to us to ensure it gets the love and attention deserves, and what better way to do that than with a new release! – its an awesome pack Good news for SCOM admins everywhere.
Sep 15, 2019 | By Nathan Foreman
The filter navigator sites in the top left modestly heading up the table of options. Until recently I’ve been using it to just filter the list below, then, someone introduced me to a couple of other cool commands you can run. The below six functions are all run against a table, for my examples I’ve uses sys_user, but any table can be used. I was able to find the New York documentation for this functionality here if you’d like more details.
Sep 14, 2019 | By Nathan Foreman
I can’t remember the exact reason I created this script include, but after finding it figured I’d draft up a couple quick examples as the logic could be expanded to other checks, plus, I might need it again one day so its good to have on hand. The script include detailed below creates a new class type in ServiceNow that can be used both from the client-side with Ajax, and from the server-side as a simple object call.
Sep 13, 2019 | By Nathan Foreman
Sometimes a case comes up where you need to lookup further information on the active record, via is referenced records. ServiceNow makes it pretty painless with the g_form.getReference method, which uses a callback to keep from blocking the rest of your script. The example I have below, and on our GitHub repo, uses getReference in a Client Script as a way to notify uses if they are setting the owner of a CI as an inactive user.
Sep 4, 2019 | By Nathan Foreman
When doing testing and development I frequently want to clean up all of the records between releases to give myself a fresh start. Using the list view is helpful, but can be slow if you have more than 100 or so records to delete. The below script is run via the Scripts – Background view to take the results of your list view and delete the records, logging if they are successfully deleted or not with each one.
Apr 1, 2020 | By Cookdown
From Cookdown Alert Sync 1.5 onwards, the SCOM connector for ServiceNow allows you to hold alerts for a period of time before deciding whether to create an Incident in ServiceNow for them or not. This is great for preventing alerts from port flaps or CPU utilization spikes from being raised as Incidents. We call this functionality "Wait Rules" and this video explains how they work
SCOM alert tuning tips from the masters Webinar 27-Mar-20 - tips for AD, SQL, Oracle and SCOM itself
Mar 27, 2020 | By Cookdown
We are joined by a panel of experts to bring you some awesome SCOM tuning tricks and tips for Active Directory, SQL, Oracle and SCOM itself.
Dec 27, 2019 | By Cookdown
Monitor ServiceNow itself from where your users access it and see what they see with free outside in monitoring from SCOM