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Monthly Moo Update | July 2021

We hope June was as good to you as it was to us. Our latest updates, available now, will keep you relaxing poolside this summer knowing that your monitoring, event correlation, and incident workflows are all connected and automated through the cloud. If you’re not relaxing with a little cloud coverage keeping you cool, then come check out Moogsoft to see how you can keep your services available and your customers happy, so you can get to relax with a little more time in your day.

Chapter Eight: In Which James Embarks on a Service Desk Migration to Improve Incident Management with AIOps

It’s been a month since Dinesh and I humbly high-fived leaving the meeting with Charlie and Lucia and they gave us the green light to roll Moogsoft out across the whole of C&Js and I’m feeling a little weary. Change is hard. I’ve also made it harder on myself by persuading Charlie we should also migrate our service desk solution.

How Integrations Lead to Easier, Quicker and Better Decision-Making

Whether from a monitoring tool such as Datadog, a collaboration tool such as Slack, an automation tool such as Chef or a ticketing tool such as ServiceNow or JIRA, AIOps seamlessly integrates data from all of your IT sources. A robust AIOps solution with integrations can help your DevOps and SRE teams better know where to begin fix problems, resolving incidents before they affect services and reducing downtime.

Jenkins Kubernetes Plugin: Using the plugin in your pipelines

In our first post we went over setting up the Kubernetes Plugin. This described the basic setup of getting the plugin configured, and set with the proper perms to function. In this post we will go over how to leverage the plugin to generate agent pods. At Moogsoft most of our pipelines are scripted and are built inside of, or from parts of, Jenkins shared functions library we maintain.

Jenkins Kubernetes Plugin: Running Agents In Other Clusters

At Moogsoft we use Jenkins to implement our CICD Pipelines. We run Jenkins where we run most everything else; Kubernetes, but you don’t need to have Jenkins running on Kubernetes to use this plugin. This is made possible by the community maintained Kubernetes plugin. Recently we had the need to not only run agents local to the same cluster that Jenkins runs in, but in other clusters across different regions.

Monthly Moo Update | May 2021

Goodbye May, Hello June! It’s summertime in the northern hemisphere and the sun is shining bright, along with updates we’ve got for you this month. The team at Moogsoft is working on a few big items that will be sure to put a smile on your face. But, lest we forget about some of the smaller items that help you day in and day out.

Chapter 7: In Which Sarah Experiments with Observable Low-Code

This is the seventh chapter in a series of blog posts exploring the role that intelligent observability plays in the day-to-day life of smart teams. In this chapter, our DevOps Engineer, Sarah, experiments with low code and Moogsoft in her team’s DevOps toolchain to rush a new feature out the door to keep up with a competitor.

A Day in the Life: Intelligent Observability at Work with our SRE, Dinesh

When I asked Charlie for permission to attend this year’s AICon (virtual, natch) I thought it would be a shoo-in; learning’s part of my OKRs after all. But he never makes things easy and his ‘yes’ came with a caveat that’s typical when dealing with him. This time, he claimed he didn’t have the budget for the ticket (a likely story!) and I’d have to find another way to get one.

Monthly Moo Update | April 2021

I don’t know about you, but April traveled at the speed of light. A blink and it happened. Our teams have been working at the same speed throughout one of our favorite months of the year. With an incredible amount of updates, we’ve made our product even more transparent and easier to use. It’s not just our world-class documentation that enables you, it’s also the in-product visualizations and enablement that help guide you without you even realizing it.

Q&A from the Moogsoft/Datadog Fireside Chat

On April 15th Moogsoft’s VP Marketing, John Haley, welcomed Datadog Product Manager, Alex Vetras, along with DevOps Institute Chief Ambassador, Helen Beal, and Moogsoft’s CTO, Dave Casper, for an informal roundtable exploring how users can now see rich-context incidents from across the full stack in minutes, and the opportunities this presents to organizations.