Software is hard… Maintaining software reliability is harder than it used to be. Software systems have grown dramatically in complexity, as they’re applied in a wider range of applications and environments. Many of which have become fundamental to the everyday function of our society. On the other hand, the pace of software development and release is also faster than ever. Innovating new features faster than competitors has become the key to success in a rapidly-changing market.

Wondering why you should choose SRE for your organization? We will explain what it is and all the benefits it can bring to your organization. What are the benefits of SRE?

Engineering incidents can be quite harmful for companies, both in terms of financial costs and reputational damage. In some cases, engineering incidents can even put people's lives at risk, which can have serious legal and moral implications for the company involved.

How do you evaluate your SRE team’s progress in implementing SRE? We discuss the key SRE indicators for evaluating your team’s progress in the SRE maturity model. ‍ What is the SRE maturity model? ‍ The SRE maturity model is a way of judging how far you are in implementing SRE principles. It is a method used by teams to understand where they ought to implement more SRE best practices to reach greater SRE maturity.

Wouldn’t it be nice to learn which parts of your service see the most incidents, or why one service experiences more Sev1 incidents than the others? It’s not always easy to see the full disruptive impact of an engineering incident. Even harder to see trends across incidents and over time. Developing incident insights that you can use to help guide and shape the way your team designs and operates your product takes time, careful consideration, team engagement and the right tooling.

Orchestrate incident resolution with swimlane software that offers customizable frameworks, unifying your team's diagnostic efforts.

All deployment strategies have pros and cons. Find out whether canary deployment is a good fit for your team by looking at how it works, and its best practices.

Incidents should be your best friend. It sounds like a controversial statement. It sounds like a lot of unnecessary work. The truth is, for companies engaged in delivering any online or digital experience, taking this point of view is absolutely E-S-S-E-N-T-I-A-L.

SRE is a constantly evolving field, responding to the challenges of increasing reliance on tech and the opportunities of its evolving abilities. Reliability has to remain a step ahead of the cutting edge, whether it’s navigating remote work, implementing AI assistance, or optimizing internal processes. But how do we know that SRE is keeping up? ‍ We’re proud and excited to announce the results of the SRE Survey we ran in partnership with Catchpoint.

Is your incident response held together by a thread? Are you manually recording incident updates in a shared doc? Do you struggle to juggle the incident management workload with your other responsibilities? Does everyone on-call report data the same way? These are all common problems faced by DevOps teams still relying on homegrown incident management tooling.