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By Teneo
One of the most frustrating challenges I faced as a network engineer was troubleshooting problems that had already disappeared. A user would call and report that an application was performing terribly. A site would become unusable for several minutes. Voice calls would break up. File transfers would suddenly slow to a crawl. Then, by the time I started investigating, everything would be working normally again.
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By Teneo
I remember the good old days, when troubleshooting application traffic often meant I could examine much of the conversation between a client and server in clear text. Not anymore. Today, nearly everything is encrypted. That is obviously a good thing for security and privacy, but it has also created a common misconception that packet analysis is no longer useful because engineers cannot see the application headers and payload.
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By Teneo
Recent findings from Anthropic’s Project Glasswing offer a useful indication of where vulnerability discovery may be heading. Anthropic reported that it and its partners had used Claude Mythos Preview to identify more than 10,000 high- or critical-severity vulnerabilities across the software they reviewed. More significantly, Anthropic reported that the bottleneck had shifted from finding vulnerabilities to having the capacity to verify, disclose, and patch them.
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By Teneo
What caught my attention in the recent OpenAI and Hugging Face incident wasn’t any one exploit. It was the way the models could keep progressing across systems, combining techniques and acting with a level of speed and persistence that changes how security teams need to operate. The incident emerged during internal cybersecurity evaluations in July 2026.
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By Teneo
Financial-services organizations may already have multiple tools telling them what exists across their environment. The problem is that those tools do not always agree. An endpoint platform may recognize a device that a vulnerability scanner does not. A network system may identify an active device that is missing from another asset record. The same device may even appear under multiple names across different platforms. That creates a simple but important question: Which view can you trust?
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By Teneo
Back when I was a network administrator, one of the most frustrating phrases I would hear was: “The application is slow.” Today, after years of working with customers, not much has changed. The technologies are different, the networks are faster, and the applications are increasingly distributed across data centers, cloud platforms, and SaaS providers, but the troubleshooting challenge is often the same. Users know something is slow. Application teams believe the servers are healthy.
Palo Alto Networks Plans to Acquire Embrace: Why Digital Experience Is Becoming a Strategic Priority
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By Teneo
When Palo Alto Networks announced its intention to acquire Embrace, my first thought wasn’t about Embrace itself. My first thought was that digital experience, including Digital Employee Experience (DEX), has officially become strategic. For years, DEX has often been viewed as something that sat on the edge of infrastructure monitoring, endpoint management, and service desk operations. Important? Absolutely. Strategic? Not always. This acquisition changes that conversation.
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By Teneo
Most organizations have responded to the rapid growth of AI by creating written policies that define acceptable use. A clear AI policy can establish expectations, assign responsibilities, and help employees understand how AI should and shouldn’t be used. But policy alone can’t provide oversight and is almost impossible to enforce at scale without the right tools.
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By Teneo
For the past couple of years, most conversations about AI in business have centered on adoption. Which tools should organizations deploy? Where can AI improve productivity? How quickly can it deliver value? Those questions still matter, but they are no longer the most difficult ones to answer. AI is now appearing across business applications, employee workflows, development environments, and customer-facing services.
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By Teneo
Utility organizations preparing for CIP-015 should think beyond compliance. The organizations that will be best positioned are those investing in comprehensive network visibility, continuous operational intelligence, and segmentation to strengthen cyber resilience and operational continuity. This article explains what CIP-015 means, why it matters, and how Teneo helps utilities build a practical roadmap toward operational resilience.
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By TeneoGrp
See how Teneo Managed Digital Employee Experience (Managed DEX) helps IT and service desk teams identify and resolve employee technology issues faster. By giving service desk engineers greater visibility into the digital employee experience, Managed DEX helps teams understand what is affecting users, investigate problems more efficiently, and move from reactive troubleshooting toward proactive IT support.
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By TeneoGrp
See how Teneo Managed Digital Employee Experience (Managed DEX) helps IT teams identify the root cause of application performance issues and resolve problems faster. Teneo Managed DEX gives service desk and IT teams deeper visibility into application crashes, response times, hang time, wait time and user experience across different application versions. In this short video, see how Managed DEX can help teams.
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By TeneoGrp
What is Shadow AI, and how can IT teams identify unsanctioned AI tools being used across their organization? In this short video, see how Teneo Managed Digital Employee Experience (DEX) can provide visibility into AI application usage, helping organizations uncover Shadow AI and better understand which AI tools employees are actually using. With Teneo Managed DEX, IT and security teams can gain greater visibility into emerging workplace risks, including unauthorized or unmanaged AI applications that may create security, data privacy, governance, or compliance concerns.
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By TeneoGrp
How do you know which employee devices really need to be replaced? Teneo Managed Digital Employee Experience (DEX) gives IT teams the visibility and data they need to make smarter device refresh decisions based on actual device health and user experience.
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By TeneoGrp
How do you know which employee devices really need to be replaced? Teneo Managed Digital Employee Experience (DEX) gives IT teams the visibility and data they need to make smarter device refresh decisions based on actual device health and user experience.
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By TeneoGrp
See how Teneo Managed DEX helps IT teams identify and resolve Microsoft Teams issues faster, often before they become another service desk ticket. In this Managed DEX example, Teneo shows how Digital Employee Experience (DEX) monitoring and automated remediation can help detect a Microsoft Teams problem, take action and get the employee back to work faster. Teneo Managed DEX helps organizations.
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By TeneoGrp
See how Teneo’s CAASM solution, powered by ThreatAware, helps security teams continuously manage and monitor their cyber asset landscape. In this short demo, discover how ThreatAware makes it easier to create focused asset views, identify areas that need attention, and schedule reports to keep teams informed, helping turn cyber asset visibility into ongoing action. Teneo and ThreatAware bring your security data together to help you uncover gaps, improve cyber hygiene, and reduce risk across your attack surface.
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By Teneo
Teneo is a solutions provider focused on reducing complexity. We find most network and security teams are overworked and have to operate increasingly complex systems to meet business demands. We combine leading technology with deep expertise to create new ideas on how to simplify IT operations. Simplification reduces risk, saves money, improves time to resolution and boosts user adoption. We call this “simplification through innovation”.
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By Teneo
Strengthen your security posture and prevent network security disruptions with the industry’s first AIOps solution for NGFWs. Palo Alto AIOps for NGFW enhances firewall operations experience with comprehensive visibility to elevate your security posture and proactively maintain deployment health. View our on demand webinar to learn how you can use AIOps for NGFW to.
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By Teneo
Teneo Technical Customer Success Consultant, Gavin Mason-Sword discusses the differences between AI, Machine Learning and Deep Learning and Teneo's Deep Learning & Behavioral AI-based Security solution.
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By Teneo
From rebalancing resourcing, to converging infrastructure and architecting for automation - find out the solutions to the 8 biggest challenges facing your IT Infrastructure & Operations (I&O) team right now, in our free guide.
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By Teneo
As many organizations are now making the move to the long-term Work From Anywhere environment, forward-thinking I&O leaders are contemplating the move to a SASE architecture. While SASE promises to revolutionize network and security management and operations, we understand that for many IT leaders faced with mounting pressure on time, resources and skills, it can be a struggle to research SASE requirements and introduce the ideal SASE architecture.
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By Teneo
According to research from IDC, SD-WAN (Software-Defined Wide Area Networking) is one of the fastest-growing segments of the network infrastructure market, poised to reach $5.25 Billion in 2023. Changing the way global networks are architected, SD-WAN enables increased visibility and control of applications across the network while delivering a better user experience and improved operational efficiencies.
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By Teneo
Anywhere operations has moved to the forefront of the Infrastructure and Operations (I&O) agenda. Not to be confused with Work From Home, anywhere operations refers to an IT operating model that supports customers and enables employees anywhere. It also manages the deployment of business services across a distributed infrastructure. Accelerated by the COVID-19 pandemic and thanks to the rise of mobile, cloud and social, the move to online business has cemented the value of flexible infrastructure and the inherent weaknesses of traditional, structured processes.
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Most IT Infrastructure and Operations teams are overworked and struggle to introduce new technology. At Teneo, our Work From Anywhere IT services combine leading technology with expert guidance, so you can embrace innovation with confidence.
Our Work From Anywhere IT services start with your users, applications and business processes in mind, prioritizing ‘policy at the point of need’. Each service combines leading technology with expert guidance to save you time, expand your resources, reduce risk and help you transform faster.
Leading with Zero Trust and SD-WAN, we’ll help you to build an agile roadmap to a Secure Access Service Edge (SASE), ensuring the architecture is secure by design. And as you move your workloads further into the cloud, we’ll help you make decisions that optimize cost and performance across your Multi-Cloud environment.
But these changes would be meaningless unless you could see their impact. This is where visibility comes in. Our Digital Experience Monitoring (DEM) services give you the insights you need for proactive troubleshooting, problem solving, and continuous measurement and improvement.
The integration of SASE, Multi-Cloud, and DEM brings power to all other changes and helps you deliver the best user experience that your business will respect you for.