When you first started as an IT professional, it was all cheerful and you were eager to help people as much as you can. But a few years into managing IT and dealing with IT issues all day, your professional life has changed for the worse and every day is a struggle with service requests and IT issues piling up all day. Read our ebook on the most common IT challenges and how you can combat them while staying sane and optimistic about your work!

According to research from IDC, SD-WAN (Software-Defined Wide Area Networking) is one of the fastest-growing segments of the network infrastructure market, poised to reach $5.25 Billion in 2023. Changing the way global networks are architected, SD-WAN enables increased visibility and control of applications across the network while delivering a better user experience and improved operational efficiencies.

Anywhere operations has moved to the forefront of the Infrastructure and Operations (I&O) agenda. Not to be confused with Work From Home, anywhere operations refers to an IT operating model that supports customers and enables employees anywhere. It also manages the deployment of business services across a distributed infrastructure. Accelerated by the COVID-19 pandemic and thanks to the rise of mobile, cloud and social, the move to online business has cemented the value of flexible infrastructure and the inherent weaknesses of traditional, structured processes.

Download this eBook to learn how to ensure your mix of Teams, PSTN, and internal telephony infrastructure thrive while increasing your visibility into the source of any service delivery issues.

Gremlin provides a variety of ways to test the resilience of your systems, which we call "attacks". Running different attacks lets you uncover unexpected behaviors, validate resilience mechanisms, and improve the overall reliability of your systems and services. This ebook explains each of Gremlin's attacks in complete detail, including what each attack does, how it impacts your systems, and the technical and business objectives the attack helps solve.

SRE's Golden Signals are four key metrics used to monitor the health of your service and underlying systems. We will explain what they are, and how they can help you improve service performance.

There are numerous types of logs in AWS, and the more applications and services you run in AWS, the more complex your logging needs are bound to be. Learn how to manage AWS log data that originates from various sources across every layer of the application stack, is varied in format, frequency, and importance.

Welcome to Platform.sh! Start improving your workflow and process with our simple but comprehensive training guide.

Dive into the details on how marketing teams shape IT strategies in order to gain customers and win their loyalty.

Written by one of the foremost experts in networking, it explores the challenges of running a healthy, secure, high-performance network in a time when the "network" isn't any one thing and it certainly isn't in our control.