Customer-first culture is a driving force for any organisation’s success in logistics. Having a customer-first mindset means constantly thinking about your customer and your customers’ customers — and all of their employees. To have a good relationship with the customers, listening and understanding them is the key.
For every modern business to enjoy success in the market, it needs to accelerate its digital transformation. For the better part of the last decade, the world has experienced dramatic changes. These changes have had huge impacts on the way businesses operate. As a result, many organizations have been forced to shift to a digital model. The number of businesses succeeding in digital transformations continues to increase every day.
Slowdowns caused by system disruption and complexities in your IT environment are more than an operational headache. They can have a direct impact on the bottom line. While it’s enormously important to make IT systems more efficient and give time back to the organization, it’s just as important to recognize the value of that time and understand the best ways to allocate it between workers, apps, and infrastructure.
Companies today face a new world. Even the largest corporate behemoths are fretting over shifts in consumer preferences, the competitive landscape, and the next shock. For many firms, COVID-19 was a wake-up call. Now, they’re taking nothing for granted and are racing to seize every advantage. Japanese giant Fujitsu is no exception.
Industry analysts do primary research and two of the best, IDC and EMA (Enterprise Management Associates), have recently published some great insights for enterprises in 3 areas.
As digital transformation is now one of the main priorities for organizations across all industries, it is critical to have a solid strategy in place to ensure successful and lasting adoption. However, most technology leaders and decision-makers completely ignore some of the potential mistakes that stymie their organization’s digital transformation.
Back in 2011, the phrase “digital transformation” was in vogue in tech-based opinion pieces as a passing phenomenon and a response to the changing times. Back then, Capgemini (along with Massachusetts Institute for Technology Center for Digital Business) defined it as “the use of technology to radically improve performance or the reach of businesses.” More than a decade later, the expression has far more resonance.
Efforts to accelerate digital transformation are being held back by challenges finding the right talent. At a virtual roundtable sponsored by Red Hat and Intel, senior leaders said a more ‘open’ culture is required. In 2020, digital transformation leapfrogged seven years of progress in a matter of months. This was the finding of a McKinsey research report released in the autumn of 2020 that went viral enough for most business execs to be able to recite its top finding.