Curious about MTTR? We explain what the mean time to recovery is, why it matters to your development team, and how to reduce it.

Six tips on how Site Reliability Engineers (SREs) can prepare for the reliability challenges of Black Friday and Cyber Monday 2021

Editor’s note: Today we hear from Kenny Kon, an SRE Director at Sabre. Kenny shares about how they have been able to successfully adopt Google’s SRE framework by leveraging their partnership with Google Cloud. As a leader in the travel industry, Sabre Corporation is driving innovation in the global travel industry and developing solutions that help airlines, hotels, and travel agencies transform the traveler experience and satisfy the ever-evolving needs of its customers.

Wondering about SLAs and SLOs? We explain service level agreements and service level objectives, their differences, and the importance of each. What are the major differences between service level agreements (SLAs) and service level objectives? An SLA is a legal agreement between the business and the customer that includes a reliability target and the consequences of failing to meet it. An SLO is an internal target that measures how customers use the service.

A history of Site Reliability Engineering from its origins at Google in 2003 to the present.

Curious about DevOps benefits? Whether you are just adopting DevOps or improving your current process, we explain the top benefits and how to maximize them. What are DevOps benefits? In DevOps, the operations and development work closely together during the entire software development lifecycle. The collaborative approach in DevOps leads to many benefits, including.

One of the foundations of incident management in SRE practice is the incident retrospective. It documents all the learnings from an incident and serves as a checklist for follow-up actions. If we step back, there are 7 main elements to a retrospective. When done right, these elements help you better understand an incident, what it reveals about the system as a whole, and how to build lasting solutions.

In one of our previous articles, we discussed what an SRE is, what they do, and some of the common responsibilities that a typical SRE may have, like supporting operations, dealing with trouble tickets and incident response, and general system monitoring and observability. In this article, we will take a deeper dive into the various SRE principles and guidelines that a site reliability engineer practices in their role.

Follow these steps to write a great SRE job resume.

SRE is important and becoming more essential as software becomes a ubiquitous part of our life. Business leaders recognize this but fear they lack the resources to properly adopt SRE. Even large companies with mature DevOps functions experience headwinds.

Improving your influence over the company will help you deliver high quality work as your goals will be closely aligned with those of the company. In this blog piece, Ricardo has explained how to improve your influence as an SRE. Balancing fast-paced business requirements with the demands of keeping production services stable is not an easy task.

Curious about microservice architecture? We explain what microservice architecture is, and how it can be used to quickly produce reliable lightweight applications.

The need for relevant and contextual telemetry data to support online services has grown in the last decade as businesses undergo digital transformation. These data are typically the difference between proactively remediating application performance issues or costly service downtime. Distributed tracing is a key capability for improving application performance and reliability, as noted in SRE best practices.

An explanation of the meaning of SLA, SLO and SLI, and how SREs should use each concept to manage reliability.

Wondering about continuous testing in DevOps? We explain what it is, how it works, best practices, and the tools you need for success.

In this episode Jason is joined by Gustavo Franco, Senior Engineering Manager at VMWare, to chat about chaos in the Gustavo’s early days. Gustavo reflects on Googles early disaster recovery practices, to the contemporary SRE movement.

Cloudflare is a global cloud services provider that is based all over the globe, from San Francisco, US to London, England to Sydney, Australia. Their mission, as stated front and center on their homepage, is to help build a better Internet. While that may read like hyperbole, their numbers are impressive - Cloudflare has over 126,000 paying customers and 95% of Internet Users in the developed world are within 50ms of their network.

Trying to improve your DevOps team? We’ll explain what DevOps culture is, how it benefits your team, and how you can build it within your organization. So what is DevOps culture? The main goals of DevOps culture are to increase collaboration and communication between teams, to give all participants a shared responsibility in the project, and to emphasize learning opportunities instead of spreading blame when things go wrong.