Operations | Monitoring | ITSM | DevOps | Cloud

October 2023

Alerting, Incident Management and the SDLC | Better Incidents Podcast Ep. 8

In this episode we chat with veteran cloud architect Masaru Hoshi about the challenges of alert fatigue, the importance of effective alerting systems, and fostering ownership in software teams. Masaru shares insights from his 30-year career, emphasizing the need for balance, trust, and collaboration in incident response.

The new principles of incident alerting: it's time to evolve

In the ever-evolving world of software engineering, the landscape is constantly shifting. New technologies emerge, best practices evolve, and how we build and run software continues to change. However, when it comes to incident alerting, it often feels like we're stuck in the past.