Operations | Monitoring | ITSM | DevOps | Cloud

July 2022

Looking Beyond SNMP

In a previous blog post, we dove into the wayback machine and looked at Simple Network Management Protocol (SNMP) Traps – a technology that allows devices (including network devices) to send alerts when specific thresholds have been reached. In this post, we are going to be a bit more forward looking and discuss some technologies that will, in theory, replace SNMP. It is important to keep in mind that the demise of SNMP has been predicted for years (actually decades).

Fewer Alerts is Always Better, Right?

Let’s be honest, alert fatigue is a real thing and anyone telling you otherwise is flat out lying. If you have tools generating tens or thousands of daily alerts, eventually people will burn out and simply start ignoring alerts. Even if you have enough team members to divvy up alert reviews, the approach only works for a while. Trouble is, false positives are always generated when managing alerts, and people will eventually ignore false positives.