Operations | Monitoring | ITSM | DevOps | Cloud

April 2023

Velocity vs. Cycle Time: Which Metric is Right for Your Team?

In the world of agile development, tracking the progress of work is a critical aspect of the development process. Velocity is a metric that is often used to measure how much work a team can complete in a given period. Velocity is a measurement of the average number of story points (or another unit of work) completed by the team in a sprint. The idea is to track the velocity over time to help the team plan how much work they can realistically complete in a sprint.

Teamwork Without Borders: How to Create a Strong Team Culture Across Time Zones

Working across different time zones can present significant challenges when it comes to fostering a team culture. I came across a typical scenario in a geographically distributed team with their Engineering team members based in New York and Poland. They are set to welcome a new Director of Engineering based on the West Coast. With minimal daily overlap between the teams, the question arose about how to create and manage their team culture.

Transforming Incident Management with KPIs: A Comprehensive Guide

In modern times, the significance of digital experiences cannot be overstated across various industries. Thus, a well-designed and effective incident management system is essential to ensure the smooth running of businesses and prevent any revenue loss. The ability to respond and resolve incidents promptly enhances the dependability and trustworthiness of businesses in the eyes of their users. Conversely, failure to handle incidents efficiently can lead to negative consequences.