There’s nothing better than a smoothly run operation but life is full of unexpected surprises. When things don’t go to plan, and help is urgently needed, no time can be wasted.

Getting a message to a resolver on time is just as important as having a resolver to call in the first place! And letting people know that help is on the way is especially important to keep the situation calm until they arrive.

xMatters helps you get the right person on the job at the right time. That way, no one's time is wasted and there are no wires crossed over who is taking care of what.

Initiating an incident and notifying the correct on-call responders quickly can be challenging without the right tools. For those who are on call, notifications will be easily sent and received within moments of sending. Making sure that the right people with the right skillset arrive is critical to averting the crisis.

To learn more about sending messages with xMatters, check out our tutorial videos on how to get started.

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