Product managers Forrest Evans and Jake Cohen show off new features and enhancements in PagerDuty Process Automation and Rundeck Open Source version 4.4.0. Version 4.4.0 features two new plugins for #AWS:#Lambda Custom (ephemeral) scripts#ECS/#Fargate Commands For more details on other improvements in this release, see the full Release Notes.

Use Service Standards to improve operational maturity and provide a better customer experience by establishing criteria that standardizes what ‘good’ looks like across teams. Configure services according to best practices and scale service ownership across the entire organization

You're convinced that automation of standard, basic tasks is the right way to go for your team. You want to get your teams """"out of the muck"""" and into more value-added tasks, such as the creation of new features, or launching new clients, or expansion into new territories. How do you build consensus with your teams? With your leadership? To convince your executive team that automation is the way to go, they'll insist on metrics to capture their return, whether through increased agility, improved service stability, and so on.

Joining João Freitas, GM & Engineering Site Lead in Lisbon for this 360º Fireside Chat about PagerDuty’s projects, challenges, the technical parts of PagerDuty and how everything comes together and where we are today and where we’re going in the future.