Operations | Monitoring | ITSM | DevOps | Cloud

March 2023

You can now save notes on a site

We implemented a small, but valuable feature requested by some of our users. You can now store some free form notes on a site. When heading over a site's settings, you'll see the new "notes" field. Here you can add some important information to the site, for example, some details on the SLA or technical details, ... When you saved notes on a site, we'll show it when hovering over the site on the site list. Of course, you can also get to these notes via the API.

Redesigning Oh Dear: a case study

A few months ago, we totally redesigned our service. We didn't to this on our own, but got help from our friends at Digital With You. On their site, they published an in-depth case study on how they rewrote marketing copy, chose new colours and redesigned entire pages. A few months ago, we totally redesigned our service. We didn't to this on our own, but got help from our friends at Digital With You.

Changing the owner of the team can now be done in our UI

Changing the owner of the team can now be done in our UI In the past, we've seen users reach out to support to change the owner of a time for a variety of reasons. You can now change the owner of the team without contacting support. Just head over to the team settings and scroll down. As the owner of a team, you can move ownership to another member of your team. Because this action cannot be reversed, it needs to be confirmed.