Operations | Monitoring | ITSM | DevOps | Cloud

June 2022

Network Basics: What Is SNMP and How Does It Work?

Simple Network Management Protocol (SNMP) is a way for different devices on a network to share information with one another. It allows devices to communicate even if the devices are different hardware and run different software. And despite any rumors you may hear, it’s not going anywhere anytime soon.

The Auvik Network Device Buyer's Guide

Buying the right network devices is an essential part of network design, and can have an impact throughout the network lifecycle. Get it right, and your network is high-performing, easy to troubleshoot, and reliable. Get it wrong, and downtime, complexity, and costs add up fast. A network device buyer’s guide would probably be really helpful. So we made you one.

Network Configuration Management: The Benefits & Importance

Configuration management is one of those network management topics people often neglect. It’s not very exciting—but it’s incredibly important. Administrators rely on network configuration management in a variety of circumstances. Let’s discuss what network configuration is, delve further into the importance of network configuration, and explore the benefits of configuration management.

When End Users Attack: Tips for Fixing a Hostile Work Environment

Hostile work environments are a real problem in tech and can be a significant driver of IT job stress. This is particularly true for IT helpdesk and support roles. Helpdesk agents often complain of burnout and frustration related to how end-users treat them. IT service roles will never be “stress-free”. The nature of break-fix work for critical systems inherently comes with the job.

Is it Time to Retire Your VPN?

VPNs: not just sponsors of YouTube tech videos! If you think of Virtual Private Networks (VPNs) as data privacy tools or a way to access geographically restricted content, then the idea they’re dying out probably seems far-fetched. But if we’re talking about internet-based VPNs, the kind that enables access to corporate networks, there’s been plenty of prognostication that the last days of VPN may be upon us.

Identify Vulnerable Devices From Vendor Recalls and Security Notices

When network hardware vendors issue device recalls, field notices, or security alerts, the implication can be massive for MSPs. Take the 2017 clock signal issue, for example. That huge recall of Intel microchips was a large-scale vulnerability for tons of devices—and left MSPs scrambling to figure out which devices were affected on which client sites.