Operations | Monitoring | ITSM | DevOps | Cloud

May 2024

NIS2 Requirements: 10 Ways in Which Asset Management And ITSM Can Help

NIS2 requirements range from Risk Management measures to business continuity insurance – and they must be effectively implemented by October 17, 2024, to avoid penalties. Since this is a cybersecurity framework, IT Asset Management (ITAM) can greatly help implement it.

Cloud vs. On Premise: What's The Difference - And Which is Better?

You are probably in the quest to find the best method to host your organization’s software and data. Out of all the options out there, a big part of the decision comes down to choosing between on-premise vs. cloud. Apart from asking yourself which of them fits the IT budget better and how much you need to worry about security, from a technical standpoint you also have to understand the types of management. The key difference lies in the ownership and control/monitoring of the IT infrastructure.

What is IT Support? Definition, Scope, Benefits, And Tools

IT support provides technical support and assistance to customers and end-users. A dedicated team of IT professionals provides it, and it is usually accessed via a help desk. As you can imagine, there are multiple benefits of providing IT support: Typically, there are five IT support levels or tiers, each with its own complexity and skills.

How to Ensure Regulatory Compliance in Multinational Companies With Jordan Thurston

When it comes to ensuring regulatory compliance across companies, you have to be able to both simultaneously manage and coordinate adherence to different laws and regulations, and continually adapt your practice to changing scenarios as part of your ongoing tasks. In essence, robust compliance is fundamental to any organization's productivity and well functioning, but sometimes it can be hard for teams to thoroughly understand its relevance and importance.

ISO 27001: 8 Steps to Implement The Security Standard

ISO 27001 is the globally recognized standard for Information Security Management. It uses a Risk Management approach to provide a framework for managing, controlling, and protecting privileged and sensitive information. The standard sets out the requirements for establishing, maintaining, implementing, and continually improving an organization's Information Security Management System (ISMS).

IT Infrastructure: Types, Components, And Management Tips

The IT infrastructure is the collection of hardware, software, and networks that maintain the operation and delivery of IT-managed services. Essentially, it's the backbone of any enterprise. Thus, a well-oiled tech infrastructure will positively impact customer service, employee productivity, and data center organization. The best way to manage it is through your IT Asset Management solution.

Wiring The Winning Organization: Slowification, Simplification, and Amplification

There is no standard strategy when it comes to building and leading successful organizations. However, and particularly in tech, there are two big names that inevitably take center stage: innovation and adaptability. To help with this, Gene Kim, author of "Wiring the Winning Organization," has been studying high-performing technology organizations for many years, collecting a bundle of knowledge on the way.