Operations | Monitoring | ITSM | DevOps | Cloud

May 2023

What Is Mobile Device Management (MDM)?

With remote work and bring your own device (BYOD) practices on the rise, mobile device management (MDM) has become a necessity. Using mobile device management, IT teams are able to control, secure, and manage mobile devices, such as smartphones, laptops, and tablets. In this mobile device management (MDM) overview, we will discuss what MDM is, its importance in the IT world, and best practices to follow.

Windows MDM: A Complete Guide

At the moment, Microsoft Windows is the most popular operating system in the U.S., with a market share of 32.63%. Due to the rising bring your own device (BYOD) trends and an increase in remote work, many employees are now using remote Windows devices to access organizational data and carry out business tasks. To protect confidential data and secure these remote devices, organizations depend on Windows mobile device management (MDM).

Mac MDM: What You Need To Know

The Apple vs. Android conversation has been an ongoing debate for years, and it isn’t coming to a conclusion anytime soon. Some businesses choose to use only Android or Apple devices, while others prefer to mix the two. Whether your organization uses Android or Apple, one fact is clear: your IT team will need mobile device management (MDM) to secure and manage your remote devices.

IT Automation Software Guide & Best Practices

94% of SMB (small to medium-sized) businesses state that they perform repetitive and tedious tasks, which can lead to employee stress and burnout. Fortunately, the creation of IT automation software actively works against these undesirable effects. IT automation software is programs and applications designed to perform these repeatable tasks without the need for manual execution.

4 Elements to Create an Effective IT Automation Strategy

As more and more organizations undergo digital transformation, IT automation is becoming more important and essential to implement. A report by Smartsheet found that more than 40% of those surveyed spend about a quarter of their time working on repetitive tasks, and almost 70% of them say that automation’s biggest opportunity would be that it significantly reduces the amount of time spent on these tasks.

Endpoint Lifecycle Management Overview

Endpoint management is critical for IT teams. In a SANS survey they found that 44% of IT teams manage anywhere from 5,000 to 500,000 devices. With so many devices, it can be challenging to keep track of the health and status of each individual endpoint. So how can IT teams ensure that organizational endpoints continually contribute to the company’s success? Endpoint lifecycle management is a valuable process that can enable your team to achieve this.

Endpoint Performance Monitoring: Tools and Best Practices

There’s no doubt that the majority of businesses and organizations would struggle to survive without endpoints. Because endpoints directly contribute to a business’s production and success, ensuring that these devices function at peak performance is a top priority for IT teams and MSPs. However, the number of endpoints an organization uses is skyrocketing, and now the average enterprise has approximately 135,000 endpoint devices in use.

MSP Automation: Process & Overview

Today, “76% of businesses use automation for standardizing or automating daily workflows,” Paperform states. This number will only continue to grow, especially for organizations in the tech industry, such as MSPs. Automation opens new doors for MSPs, allowing them to outperform competitors, save time, lessen heavy workloads, and even increase profits. Learn how your MSP can automate everyday processes to receive all these benefits and more.

How to Increase Your Organization's IT Efficiency

Digital transformation and the increase in remote work accelerated the use of multiple technologies in the workplace. These circumstances led to various challenges and increased the urgency to find solutions. Two of the top challenges faced by IT management are accurately assessing IT needs and finding skilled technical staff. Also, in a survey conducted by NinjaOne, it was reported that 87% of organizations saw an increase in the number of new devices the previous year.

8 Best Data Backup and Recovery Software for 2023

“66 percent of organizations worldwide experienced failed data recovery in recent years,” Stellar admits. Data loss or theft can easily destroy a business, but thanks to data backup and recovery solutions, IT teams can rest easy knowing that their data is secure and protected. No data backup recovery plan is complete without the right software.

Best Backup Software for Businesses in 2023

In this day and age, reliable data backups are essential for the success of every business or organization that uses technology. There are many effective data backup software solutions that you can rely on to keep your data safe. However, when it comes to choosing a provider to safeguard critical data, organizations don’t want “good” options; they want the best. As you search for a new provider, reference this list of the best backup software for businesses in 2023.

What is SOC Compliance? Basic Overview for Businesses

IBM reports that the global average total cost of a data breach in 2022 was $4.35 million. Data breaches are rising each year, with an ever-increasing cost, so it’s absolutely essential to be prepared and proactive in your data protection strategy. When clients provide personal or business data to an MSP, they expect the provider to have proper policies and procedures in place to protect that data.

Endpoint Monitoring Explained with Example

Today, people and businesses use endpoints to accomplish everything from day-to-day tasks to large projects. Endpoints include the physical devices that connect to and communicate with a central network. They are used to manipulate data or exchange information. The number of endpoint devices that average businesses and enterprises manage is 135,000, and that number continues to grow.

How To Backup and Restore a SQL Server Database

Currently, there are 212,633 companies that are using Microsoft SQL servers, and this number includes well-known enterprises, such as IBM and Oracle. SQL server databases store all kinds of data, and a significant amount of this data is critical for the performance and success of a business. To prevent data disasters, such as data theft, loss, or destruction, IT teams learn how to backup and restore SQL server databases.

7 SQL Server Backup Types You Need to Know

There are many different types of backup available for organizations to choose from to backup their critical data. Structured query language (SQL) server backups are an essential component of an organization’s backup strategy because it is responsible for copying either a portion of, or entire, databases and storing them in a separate location to protect the data. In this article, we’ll explore what SQL server backup is and the advantages of backing up your SQL server.

SCCM Patch Management: Deployment Guide

When comparing operating systems, it’s clear that Microsoft Windows currently comes out on top. As a matter of fact, “Microsoft Windows was the dominant desktop operating system (OS) worldwide as of January 2023, with a share of just over 74 percent.” Microsoft has many tools and features that are widely-used by the IT community, such as SCCM. This SCCM patch management deployment guide lays out the essential steps to take for deploying updates in the tool.

IT Asset Management (ITAM) Explained

Managing the various types of IT assets within an organization, whether it be hardware, software, or other assets, can be a challenging and tedious process. With the exponentially growing number of assets in businesses, it can be an especially daunting task. Fortunately, the tools used for IT asset management have advanced and it is much more feasible. Gartner claimed that if organizations adopt and execute IT asset management processes, they can save 30% of costs within the first year.

May, 2023 Product Updates: Patching for Linux and an All New Dashboard

During the month of May, NinjaOne will roll out a slew of exciting new features and enhancements as part of their 5.3.9 release. Most of the features are the direct result of requests from our customers and we’re glad to be able to bring them to light. First, NinjaOne has a new Patching dashboard that is currently available for NinjaOne customers to test drive.

Best Solutions to Protect Against Malware in 2023

The modern threat actor is using the most advanced technologies to gain access to your systems, wreak havoc, and steal your sensitive data. In the constant cybersecurity “arms race,” IT providers, MSPs, and security professionals are incorporating these same advanced technologies to stop these sophisticated attacks. In this article, we’ll discuss the current malware threat and work to better understand what you can do to stop these attacks.

Start with endpoint security fundamentals and build from there

Global cyberattacks increased by 38% in 2022 (Source). And because attacks are not only becoming more common, as well as difficult to detect, 65% of organizations plan to increase their cybersecurity spending in 2023 (Source). Even so, hackers will continue to hone their skills and exploit vulnerabilities. Successful ransomware attacks will happen. Theft and sale of personally identifiable information (PII) and other “valuables” on the dark web will happen.