Operations | Monitoring | ITSM | DevOps | Cloud

September 2023

The Ultimate Guide to DORA Metrics for DevOps

In the world of software delivery, organizations are under constant pressure to improve their performance and deliver high-quality software to their customers. One effective way to measure and optimize software delivery performance is to use the DORA (DevOps Research and Assessment) metrics. DORA metrics, developed by a renowned research team at DORA, provide valuable insights into the effectiveness of an organization's software delivery processes.

Journey from Junior to Senior SRE: Key Insights and Strategies

As Site Reliability Engineering (SRE) continues to grow in popularity, many professionals are looking for ways to advance from junior to senior roles. While there is no one-size-fits-all approach, the transition from junior to senior SRE is marked by a gradual increase in experience and a set of key skills. In this blog, we will explore the valuable insights and strategies shared by experienced SREs.

How to Set Up an IT War Room

IT issues can happen at any time and significantly impact an organization. Hence, it's essential to have a plan to handle these issues quickly and efficiently. And one way to do this is to create an IT war room. An IT war room is a dedicated space for teams to collaborate and resolve issues. Establishing an IT war room enhances an organization's capacity to swiftly and efficiently address IT problems, ultimately reducing their impact on the business.

Observability vs Monitoring: What's the Difference?

Observability and monitoring: These terms are often used interchangeably, but they represent different approaches to understanding and managing IT infrastructure. If you are new to these terms or are often confused between the two, this blog is for you! In this blog, we'll explore the key concepts of observability and monitoring, their evolution in IT operations, their differences and similarities, and their importance in modern infrastructure.