Operations | Monitoring | ITSM | DevOps | Cloud

November 2020

Automating Operations via Closed-Loop Remediation

It's hard enough to run an operations center in the best of times, especially in large, complex environments supporting myriad applications. Some of the many challenges are: Now throw in the current set of challenges with personnel being remote, and the problems get compounded exponentially. The ability to "tap the shoulder" or "conference room huddle," while not always the most efficient to begin with, is no longer an option.

Analyst Report: Zenoss Gets Highest Possible Score in Infrastructure and Cloud Monitoring

Industry analyst firm Forrester Research just released a new report entitled The Forrester Wave™: Artificial Intelligence for IT Operations, Q4 2020. In a 33-criterion evaluation of AIOps providers, Forrester identified the 11 most significant ones and researched, analyzed, and scored them. We are excited to be recognized as a Strong Performer in this report, scoring the highest possible score in the infrastructure and cloud monitoring category.