Service-Level Assurance Through Active and Passive Monitoring

Service-Level Assurance Through Active and Passive Monitoring

Dec 8, 2021
apica

Service-level Assurance defines what is essential to your business and measuring the elements that support your Service-level Indicators (SLIs). Collectively, these SLI’s support Service-level Objective (SLO) goals. And SLO’s underpin the Service-level Agreements (SLA’s) that you have with your upstream and downstream suppliers and vendors.