Post-Incident Reviews

Post-Incident Reviews

Oct 1, 2018

Traditional Post-Incident Review (Post-Mortem) techniques don’t work well in modern IT environments.

Why? Because DevOps teams require updated methods for detecting, resolving, and improving systems. Fast. And while teams are getting better at responding to alerts, this isn’t enough.

Incidents must be understood to ensure they aren’t repeated.

The “Post-Incident Reviews” Report from O’Reilly Media presents an up-to-date approach to post-incident/post-mortem analysis that embraces the human element and adds essential insight into uncovering system flaws and potential improvements.

Download the free report to:

  • Learn why sustained success depends on continuous improvement
  • Examine the difficulty in determining outage cause and effect in complex systems
  • Understand why traditional approaches, such as Root Cause Analysis, do little to provide greater service reliability
  • Review a case study detailing the unique phases of an incident