Move beyond standard data consolidation to a more pro-active approach with the Nexthink-ServiceNow CMDB Connector
Forward-thinking service desk teams today are helping IT departments transform from simple cost centers to revenue and innovation centers. Two of the main drivers enabling this transformation are active monitoring and proactive support. But for many IT teams, as complexity continues to grow, seeing what’s in their ever-changing environment is a struggle. Their IT infrastructure becomes difficult to control, maintain and improve.