10 Essential Use Cases for Employee Experience Monitoring
Today’s digital workplace includes SaaS apps, remote workers, and a digitally native workforce with high expectations for performance. Deliver a world-class digital employee experience, hold SaaS and other service providers accountable to SLAs, and maximize workforce productivity with Catchpoint.
This handbook covers 10 common digital employee experience monitoring use cases, including:
- How to proactively monitor and troubleshoot SaaS and other employee-facing app problems
- How to get the data to hold third-party providers accountable for SLA management
- How to monitor and measure the impact of change on employee experience
- How to empower employees to work remotely and solve their own problems