What is automation?
When you hear Opmantek refer to ‘Automation’, it’s not just a buzzword - it’s kind of a big deal! But..what exactly is it, and why should you care? Let’s get to the nuts and bolts of it.
Robotic Process Automation (RPA) focuses on automating human processes and functional tasks.
Operational Process Automation (OPA) is the next evolution of RPA, which delivers specifically to IT and network operations teams and carries out advanced analysis and troubleshooting tasks.
So, whilst RPA focuses on only automating actions, OPA also integrates thinking and decision making.
When Opmantek talks about Automation, it’s OPA we’re referring to - It Detects, Diagnoses and Acts. READ ON https://go.opmantek.com/l/578161/2021-09-23/293c52