OverOps training for new users

OverOps training for new users

Jul 27, 2021

Chapters:
00:00 - Intro
01:00 - Agenda
02:21 - Tour of the Automated Root Cause (ARC) screen
10:17 - Search feature on ARC screen
11:11 - Log view
13:02 - Environment view
14:01 - How to create a Jira ticket from the ARC screen
14:32 - Hide button
15:03 - Resolve button and resurfaced issues
16:13 - Labels and notes
16:30 - 3rd-party utility codes
17:01 - Data dashboard
20:00 - Review of new and critical events in data dashboard
22:30 - How to add more columns to the data dashboard
25:30 - How to build custom views and alert settings in the data dashboard
27:52 - Comment from audience on "Logging Features"
28:30 - Question from audience, "Will a resolved exception not show until the next deployment?"
29:30 - Question from audience, "Is there a way to add notes?"
31:10 - Search feature on data dashboard
35:45 - Review of how OverOps data (and tiny links) integrates into your other CI/CD tools like Jira, AppDynamics, Splunk, etc
38:05 - Reliability dashboards: Overview
41:28 - Reliability dashboards: Scorecard
43:30 - Reliability dashboards: Trend
45:57 - How to get support from OverOps
47:45 - Question from audience, "Is there a snooze feature?"
49:40 - Question from audience, "How is priority calculated (in the reliability dashboards)?"
50:45 - Conclusion