Creating a Root Cause and Problem Resolution Workflow in your NOC
When it comes to event resolution, not all workflows are equal. In this session, we will dive deep into how Opmantek's Solutions directly support Root Cause Analysis, and why your NOC team MUST adopt a root cause and problem resolution workflow in order to be successful.
Join us for this one-hour session where we will:
- Discuss the power and flexibility root cause analysis provides.
- Review the operational and process changes needed to support a root cause mentality.
- Introduce the troubleshooting features in Opmantek's Solutions that directly support Root Cause Analysis.
Attendees should read this primer: https://opmantek.com/a-primer-in-root-cause-analysis/