Blameless Post Mortems

Blameless Post Mortems

Published Apr 1, 2016

Following up an incident, outage, or even a successful deployment with a post-mortem isn't a new concept. It's easy to understand the benefits of sharing, analyzing, and understanding what went well and what didn't. In many cases, individuals blame others, or worse, themselves for actions that may have led to an outage. By understanding the human-side of complex systems and communicating that in post-mortems, we can remove blame towards individuals and seek out the true cause (or set of causes) of incidents.

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