The Anatomy of Three Incidents | Randy Shoup on 99 Percent Visible

The Anatomy of Three Incidents | Randy Shoup on 99 Percent Visible

May 26, 2021

The best response to a system outage is not "What did you do?", but "What did we learn?" This session walks through three system-wide outages at Google, at Stitch Fix, and at WeWork. In all cases, many things went right and a few went wrong, and after the blameless postmortems, we ended up learning a lot and making substantial improvements in our systems.

Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change?”

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