If you work in an enterprise-scale organization, you’ve no doubt dreamt about the potential your organization would have if your teams worked together as well as the gears in a Formula 1 car.
Looking to outsource customer service department? You are not alone. Almost 54% of all companies utilize third-party support teams to connect with customers. Want to know an interesting fact? The outsourced customer care services industry is set to become a $110 billion industry by 2024!
In 2019, remote work is becoming more and more popular: to hire the best talent from all across the world and keep up with the competition, startups and big companies alike are building distributed teams. There are also numerous productivity tools that support organizations as well as individuals.
Fun fact: according to the National Center for Biotechnology Research, 25% of us abandon our resolutions by January 7th. Just seven measly days into the year?!
It’s January. You’ve got things to do. Tasks to complete, goals to achieve. You want to accomplish things! But also…you don’t? According to evidence, it seems that what you really want is to watch this cat video on YouTube. And then that cat video on YouTube.
Markets predicted that in 2019 the industry of cloud computing, which is mostly associated with outsourcing, would reach $200 billion US. That’s a lot of outsourcing and that number only includes cloud computing! So, why do companies outsource?