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Incident Management

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

5 Easy Ways to Reduce Work-Related Stress for SRE Professionals

It's completely normal to feel a little overwhelmed and stressed out at work these days. Technology has collaboration moving at the speed of light, and time away from screens is at an all-time low, blurring the lines between work and personal time. Plus, it's hard to ignore the multitude of tech outages that have been making headlines lately, leaving teams anxiously on edge. When you are a professional with on-call cycles, the potential of outages adds another level of complexity to the mix.

March 2024 Update - Design update, stand-ins via mobile app, configurable shift reminders and reports as well as customizable data retention

With our SIGNL4 March Update, we are speeding up and have once again completed some innovations for you. This time, we have further developed our design and color scheme slightly and made changes for better readability. In our mobile app, you can now also quickly and easily set up a stand-in, should a person unexpectedly be absent from duty. Furthermore, in certain SIGNL4 plans, the data retention period can now be flexibly adjusted to the respective company requirements.

We've launched incident.io On-call

It’s 3am. You wake up to a blaring alarm, the sound burned into your soul from countless sleepless nights. You reach for your phone, ‘press 4 to acknowledge’ and bleary eyed, you open your laptop, grab a coffee and get to work. The next hour is a whirlwind—bringing services back online, keeping colleagues in the loop, maintaining a list of action items, updating a status page that will be seen by millions of customers. Potentially for the fifth time this month.

The Debrief: Introducing incident.io On-call

This is on-call as it should be. The secret's out. The world can finally know. incident.io On-call is here. Naturally, a lot of you may be wondering: why and why now. So to help answer those questions, we sat down with Chris and Pete, two of our co-founders here at incident.io to get a bit of background on this project: This episode will not only get you excited about this huge week, it'll get you pumped for what's ahead for on-call.

The Usual Suspects of IT Incidents

🔍 Unlock the secrets behind IT incidents with our latest video, "The Usual Suspects of IT Incidents and Why Status Pages Help"! 🚀 In the fast-paced world of technology, encountering IT incidents is inevitable. Join us on this insightful journey as we delve into the common culprits behind these disruptions and explore why having a robust status page is the key to maintaining transparency and efficiency.