Since the inception of incident.io, we set out to build the single destination companies turn when things go wrong. With the release of On-call, we’ve achieved just that. From waking your team up at 2am to gleaning insights from incidents, we’ve got you covered. From our sleek, intuitive mobile app to customizable workflows, incident.io is built for the way modern teams actually work—featuring a robust platform of Response, On-call, and Status Pages.

Elevate your biz & enhance your automation skills! Get together with the Rundeck by PagerDuty Process Automation crew and learn how automation is leading the way to innovation and fast tracking business for the future!🚀 Hear success automation stories from Diego Infiesta (IT Infrastructure Manager @ Ryanair) & Hans Erasmus (Director @ HBPS Consulting), and dive into the world of open-source automation with James Pickles (Solutions Consultant @ PagerDuty).

So what is MTTR? Mean time to resolution (MTTR) includes every step of the recovery process, from initial notice to root cause analysis to fix and deployment.

In this clip, Adrian explains why it's important to have a dedicated incident lead. More about this episode: Today, good incident communication isn't a nice to have—it's an absolute must. But where do you even start? To help answer that question, we sat down with the VP of Engineering at SumUp, ⁠Adrián Moreno Peña⁠, to get his perspective on how organizations of all sizes can share stellar comms no matter the situation.

In this clip, Adrian explains how SumUp benefitted from using the incident.io platform. More about this episode: Today, good incident communication isn't a nice to have—it's an absolute must. But where do you even start? To help answer that question, we sat down with the VP of Engineering at SumUp, ⁠Adrián Moreno Peña⁠, to get his perspective on how organizations of all sizes can share stellar comms no matter the situation.

Today, good incident communication isn't a nice to have—it's an absolute must. But where do you even start? To help answer that question, we sat down with the VP of Engineering at SumUp, ⁠Adrián Moreno Peña⁠, to get his perspective on how organizations of all sizes can share stellar comms no matter the situation. We discuss: What it means to communicate during incidents Why Status Pages are critical in helping to build trust How you can have good comms even without a lead...and much more.

Join us on April 16th at 10 a.m. PT for a 60-minute live webinar, where we'll discuss the secrets to driving change in your organization. We'll tackle two of reliability's biggest issues: getting budget and garnering support. Join us for Unleashing the Change Maker Within at 10 a.m. PST. We'll show you how to empower yourself to drive organizational change. Discover the secrets to selling your boss on the tools you need to automate your workflow and streamline your processes. We'll equip you with the strategies and insights to turn your great ideas into actionable plans.