Operations | Monitoring | ITSM | DevOps | Cloud

Alerting

Add severity levels to your alert policies in Cloud Monitoring

When you are dealing with a situation that fires a bevy of alerts, do you instinctively know which alerts are the most pressing? Severity levels are an important concept in alerting to aid you and your team in properly assessing which notifications should be prioritized. You can use these levels to focus on the issues deemed most critical for your operations and triage through the noise.

Zenduty iOS and Android v3.0

We constantly update the platform to provide the best-in-class experience to our users. These updates are not something that we feel is right for the client; these updates are based on the user data, behavior, and requests that our users provide. We are always excited to bring new updates and share them with people but this one is special! We bring to you Zenduty iOS and Android v3.0!

Exploring Enterprise Alert User Types

Enterprise Alert offers the ability to get in touch with your users multiple ways to help you fit your business needs. We at Derdack pride ourselves in being customer first when it comes to not only product enhancements and features but also support and building that customer/vendor relationship that lasts for years. We want to ensure that you and your users have the abilities needed to handle any situation that may arise.

Honeycomb + Squadcast Integration: Routing Incident Alerts Made Easy

Honeycomb is an application monitoring tool that helps DevOps and SRE teams to operate more efficiently by offering rich observability solutions and intuitive team collaboration. It helps understand complex relationships within your distributed systems and troubleshoot issues accordingly. Squadcast is an end-to-end incident response tool. Built with an SRE mindset, it streamlines all the incident response activities.

Salesforce Cloud + Squadcast Integration: Routing Detailed Incident Alerts

Salesforce Cloud is one of the leading cloud-based customer relationship management (CRM) solutions. It provides a shared view of your customers and their relationship with the business. With Salesforce Cloud, users can automate service processes and streamline workflows. Squadcast is an end-to-end incident response tool. Built with an SRE mindset, it streamlines all the incident response activities. Squadcast aligns your teams towards a common organizational goal of better reliability.

All or none; Things to consider before major code refactoring

You just hired a bunch of superstars who are in tune with the latest industry trends. They roll up their sleeves and get to work. In a few days, they point out some systematic issues in your codebase that is making it difficult to expand current capabilities, and chalk out a plan for significant refactoring. But there’s a caveat - the refactor work will be a blocking issue for your near future roadmap.